May 2003 - USR-TC - mailman.xmission.com

RE: *MORE INFO* RE: [USR-TC] Urgent Problem - Any Ideas?MajorWTFhere.
by Joel - Fox Computers 08 May '03

08 May '03

Yes, exactly - one bad DSP caused all of the DSP's to have problems, including all (or sometimes just random) B-channels going "local out of service", and a couple times a day the ARC would have an exception, dump all kinds of debug info to the console port and reboot itself. Replaced that one DSP and the whole thing is fine. -----Original Message----- From: alex [mailto:alex@wanex.ge] Sent: Tuesday, May 06, 2003 8:43 AM To: Discussion relating to the 3Com/US Robotics Total Control modem systems. Subject: Re: *MORE INFO* RE: [USR-TC] Urgent Problem - Any Ideas?MajorWTFhere. Does it mean that any bad card (DSP or other) can cause reboots of other cards in chassis? 3COM said that failure of one entity wont cause failure of any other but ... Joel - Fox Computers wrote: >Final solution found - > >For those of you who may have been following this and wondered "what the....", here it is. > >The exceptions on the ARC causing it to reboot, AND all the B-channels going out of service, appear to have been caused entirely by a bad DSP in one of the slots. > >We swapped the ARC and the NMC with different ones, slightly different code on the ARC even, and kept getting the same problem. Pulled all the DSP's except the first two, and the thing ran like a champ. > >With utilization near 100% on those first two DSP's, we started plugging in the other DSP's. The second we plugged in the DSP in slot 8, all the users dropped off those first two cards and the B-channels went out of service. Permanently removed that DSP from slot 8 and replaced it with a spare, and the whole chassis has been running fine now for several days without a problem. > >So it was a bad DSP all along. > >- Joel > > > >-----Original Message----- >From: Paul Farber [mailto:farber@admin.f-tech.net] >Sent: Monday, April 28, 2003 7:33 PM >To: Discussion relating to the 3Com/US Robotics Total Control modem >systems. >Subject: RE: *MORE INFO* RE: [USR-TC] Urgent Problem - Any >Ideas?MajorWTFhere. > > >Tell us what finally does fix it. > > > _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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ISDN Issue
by Kirk Mitchell 08 May '03

08 May '03

I have an ISDN customer using a static IP. He also needs a subnet routed to him. I have it set up in Radius ok, but we're having a problem with it. When he sets the ISDN router to NAT with his LAN on non-routable addresses, everything works ok. When he sets his LAN on the assigned subnet and disables NAT on the router, he gets dropped before authenticating when dialing up. Any ideas why disabling NAT would prevent it from authenticating? Thanks, -- Kirk Mitchell-General Manager mitch(a)keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net

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ISDN NI-1/NI-2 support in Total Control
by Andre Dalle 07 May '03

07 May '03

We are (finally..) moving from analog lines to PRI lines. We have 4 Dual-PRI Total Control machines, but our telco (Telus) needs to know if these boxes can support National-ISDN-2 protocol before they can put in the order. They can provide NI-1 if necessary, but I need to know to put in the order. What shall I tell them? -- Andre Dalle [adalle(a)ncf.ca] Systems Administrator, National Capital Freenet [http://www.ncf.ca]

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FS: TC1000 336 bundles/333NMC
by Stephen Rivera - WRCA.Net 07 May '03

07 May '03

Blue Sticker Chassis with dual 130A power 1- 333NMC 2-Hiper ARC 14- Hiper DSP $4700 Blue Sticker Chassis with dual 130A power 1- Hiper NMC 2-Hiper ARC 14- Hiper DSP $2750 333NMC $2500.00 Hiper NMC $550 Hiper ARC $125 ********************************************************************* Steve Rivera IM: srivera711 (877)WRCANET x102 for more product info got www.wrca.net WRCA , Inc. - 481 Wright Debow Rd. Jackson, NJ 08527

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ISDN CPE Question
by Joel - Fox Computers 07 May '03

07 May '03

Got the following email earlier and didn't have an answer. Anyone here have a good suggestion? Quick question, Do you know of a good working customer end modem to use on a ISDN line to dial into TC100 (HiPerARC, HiPerDSP,HiPerNMC) gear? I hear that Verizon is going to offer a test ISDN flat rate service to selected 'rural' comunities in my service area (Northern NH) to satisfy political presure to provide 'Broadband' services where no other affordable High Speed conectivity is available. I'd like to be able to offer aN install package with CPE to take advantage of this "_new_" ;-) product in the three towns they (Verizon) are going to run this test case in.

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Welcome Message
by Anil 07 May '03

07 May '03

Hi, How can i set welcome message globally to all users conecting to TC 1000 on both quad modem and 30 Channel High Density Modem. Regards Anil

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HELP! CALL ROUTING VIA DNIS
by David Seckinger 06 May '03

06 May '03

how can you route a call to a particular modem or modem bank using DNIS? The problem: I have two applications that i want to use my tc1000 for: 1. Dialin modem bank 2. Fax Server inbound/outbound I have 11 telephone numbers on a T1-PRI. 555-1000 dialin modem bank number 555-1111 thru 555-1120 fax numbers I have 24 modems on 6 quad modem cards that I would like to split into 2 banks of 12 modems each. If a user dials into 555-1000 i would like for the call to be routed to the first bank of modems. from there they would be authenticated as a dialin user. If a user dials into 555-1111 thru 1120, I would like to the call to be routed to the second bank of modems. these would be connected via reverse-telnet to fax server software. and using dnis the fax software would send the fax to a users email address. my question is: how can you route a call to a particular modem or bank using DNIS? my equipement: TC1000 1 dual pri 6 quad modem 1 hiper arc 1 network mgt card

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RE: (usr-tc) NMC not responding
by Mark E. Levy 06 May '03

06 May '03

I;ve had this happen a few times. Just reboot the NMC card by sliding it out if the chassis or via the console interface and it will be well again (until next time). Rebooting the NMC won't affect active users sessions. --------------------------------------------------------------------- Mark E. Levy, President FSInet, Inc. | System Management Associates, Inc. 800-827-6085 x202 | 847-291-1550 x202 847-753-6832 fax | 847-291-3866 fax www.fsi.net | www.sysman-inc.com mark(a)fsi.net | levy(a)sysman-inc.com --------------------------------------------------------------------- > -----Original Message----- > From: Jeff Mcadams [mailto:jeffm@iglou.com] > Sent: Friday, June 08, 2001 9:51 AM > To: usr-tc(a)lists.xmission.com > Subject: Re: (usr-tc) NMC not responding > > > Also sprach Kirk Mitchell > > My NMC recently stopped responding to SNMP queries, etc and I'm > >unable to access it via TCM. It has, however, not seemed to affect > >anything as far as dial-up, routing, etc. Other than the fact that I > >can't run MRTG against it or the badmodems.pl script, there's no > >indication that it's having problems. > > Not surprising. The NMC does not have anything to do with the routine > actions of taking and handling calls...it is what it says it > is...purely > a management card. You can totally remove the NMC and not lose any of > the actual *production* functionality of the chassis. > > > Has the card gone bad...need replaced, lost something in part of > >config? How do I go about finding/fixing the problem? > > Proly just needs a reboot, or possibly a reconfig...I've had > a few lose > some of the config (including IP addresses and stuff), and a reconfig > from console (takes me about 30 seconds these days) gets them > fully back > up and running (sucks if its a remote city though). > -- > Jeff McAdams Email: jeffm(a)iglou.com > Head Network Administrator Voice: (502) 966-3848 > IgLou Internet Services (800) 436-4456 > > - > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. > - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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Re: Monitor ethernet bandwidth on hiperarc with MRTG?
by Giovanni Navarrette 06 May '03

06 May '03

Hey everyone - Thanks for the information about the config. I've got that chunk of the config in place now..., but after a few test polls it appears to be returning nothing (as in blank ''). ### 2003-05-06 12:36:02 -- Started mrtg 2003-05-06 12:36:04 -- SNMP Error: Received SNMP response with error code error status: noSuchName index 2 (OID: 1.3.6.1.2.1.2.2.1.16.3) SNMPv1_Session (remote host: "172.16.10.34" [172.16.10.34].161) community: "private-122" request ID: 1042516957 PDU bufsize: 8000 bytes timeout: 2s retries: 5 backoff: 1) at /usr/local/mrtg-2.9.17/bin/../lib/mrtg2/SNMP_util.pm line 450 2003-05-06 12:36:04 -- SNMPGET Problem for ifInOctets.3 ifOutOctets.3 sysUptime sysName on private-122(a)172.16.10.34: at /usr/local/mrtg/bin/mrtg line 1458 2003-05-06 12:36:04 -- WARNING: Expected a number but got '' 2003-05-06 12:36:04 -- WARNING: Expected a number but got '' ### Could this be something like software version conflict? Maybe I need to use a script instead of a direct MIB call in MRTG? Here's what my MRTG config looks like: ### ### Interface 3 >> Descr: '' | Name: 'eth:1' | Ip: '172.16.10.34' | Eth: '00-c0-49-10-f3-b6' ### Target[3cometh]: 3:private-122@172.16.10.34: SetEnv[3cometh]: MRTG_INT_IP="172.16.10.34" MRTG_INT_DESCR="" MaxBytes[3cometh]: 100000000 Title[3cometh]: Traffic Analysis for 3COM - Ethernet PageTop[3cometh]: <H1>Traffic Analysis for 3COM - Ethernet</H1> <TABLE> <TR><TD>System:</TD> <TD>3COM</TD></TR> <TR><TD>Maintainer:</TD> <TD> </TD></TR> <TR><TD>Description:</TD><TD> </TD></TR> <TR><TD>ifType:</TD> <TD>ethernetCsmacd (6)</TD></TR> <TR><TD>ifName:</TD> <TD>eth:1</TD></TR> <TR><TD>Max Speed:</TD> <TD>100 MBytes/s</TD></TR> <TR><TD>Ip:</TD> <TD>172.16.10.34 (3comhiper.uslink.net)</TD></TR> </TABLE> ### Any comments/suggestions is greatly appreciated. Thanks for ya time... :) - Giovanni Navarrette USLink Internet Systems Administrator e-Mail | gio(a)uslink.net ----- Original Message ----- From: "Giovanni Navarrette" <gio(a)uslink.net> To: <usr-tc(a)mailman.xmission.com> Sent: Saturday, April 19, 2003 2:41 PM Subject: Monitor ethernet bandwidth on hiperarc with MRTG? | Hi everyone - | | I've got a question that I'm guessing has been answered, but I haven't been | able to find in the archives or on the net. Maybe someone can point me in | the right direction... | | Does anyone know the MIB for monitoring bandwidth on the eth:1 interface for | a hiperarc? The closest one I've found is 1.3.6.1.2.1.2.2.1.16.3, which is | "the total number of octets trasmitted out the given interface, including | framing characters". Not exactly what I'm looking for. If I poll that I get | the number of octets its outout, but when I monitor the hiperarc with a | program like Solarwinds's Bandwidth Monitor, I get the in/out kbits per sec | usage. Thats what I'd like to get on an MRTG page... | | Do I need to writeup a script that would poll it once a second, 2 times, | subtract the 2 figures to get the difference (which would be number of | octets in that one second), then that would be my bytes per second | transferred outbound and use that? | | Thanks for ya time, have a g'day. | | - | ------------------------------------------ | Giovanni Navarrette | USLink Internet Systems Administrator | e-Mail: gio(a)uslink.net | | |

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E-1 Daughter boards for Hiper DSP cards?
by sky1 06 May '03

06 May '03

Does anyone have or know where to get (if there is such a thing) the E-1 daughter boards for Hiper DSP T-1's that will make them the E-1 version? If there is such a thing, does anyone happen to know of a part # for this little item? Any info would be gratly appreciated and possibly worth some $$'s to anyone providing this info. thanks, Shannan Young SouthWest Data Technology, Inc. 972-739-7010 972-739-7013 (Fax) sky1(a)airmail.net www.swdt.com

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