February 2003 - USR-TC - mailman.xmission.com

Hiper ARC Won't Take Software Update
by Joel - Fox Computers 03 Feb '03

03 Feb '03

Got a Hiper ARC with verion 5.3.3 on it. Tried to update and it just absolutely won't take the code. Just did a different one, same original version, same update, and it worked fine. On this bad one, the download (through TCM) completes fine. Once completed, I give it a hardware reset, it take an extremely long time to come up, and then once finally booted, it still has 5.3.3 on it. I had this happen once before, but can't remember how I got around it. Any suggestions? Thanks, Joel

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"frozen" connections on HiperARC and DSP
by alex 03 Feb '03

03 Feb '03

we are getting a lot of customers with "frozen" connections when they are connected to our chassis with HiperARC and DSP(r2) spans. They cant ping our HiperARC for a long time (more than one minute) after a few minutes of connection, but when they connect to our chassis with NETServer PRI, Quad(dig), Dual PRI their connection is ok. on Commworks's user forum its written that it can happen if we have an old version of software. i'm unable to get a new software. can anybody send me this files: cem100.tar ne050702.zip hm100105.zip hr030704.zip he030704.zip Thanks, alex

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Netserver problem sending Accounting packets
by Patrick Ndegwa 01 Feb '03

01 Feb '03

Hi there. I have a Total Control Chassis with a NETServer Card (running V3.4.23 of code). I have configured both authentication and accounting to a radius server. However, though the NAS sends authentication packets, it does not send any accounting packets to the radius server for any users that get successfully authenticated. Is there something I need to do to enable this feature? ========================= set authentic <IP Address>/1812 <secret> set alternate <IP Address>/1812 <secret> set accounting 1 <IP Address>/1813 <secret> set accounting 2 <IP Address>/1813 <secret> Kind Regards, Patrick Ndegwa

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TCS 4.5/4.7 software
by alex 01 Feb '03

01 Feb '03

can anybody send me TCS 4.7 (or TCS4.5)? we have BIG problems with our software: customers are getting "frozen" connections. even they cant ping ARC. contact me by email: aleko(a)geo.net.ge Thanks anyway.

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RE: [USR-TC] Switching from CT1 to PRI
by Joel - Fox Computers 01 Feb '03

01 Feb '03

Without knowing specifics of your line, which is DAMN hard to get from Qwest - they all act like they honestly don't know. First, I'd try DMS100 if that's what it is. Go back to NI2 when all else fails. Second - NFAS Interface ID - this is assigned by the telco and has to be correct or you'll get a busy signal. Sometimes Telco's do wierd things with this - the other day I had a 2-PRI NFAS group and the telco set them up as 0 and 2. Make sure these are correct. NIC type - unless your Total Control is actually colocated at the telco - this should be long haul. Jitter Attenuation - don't know that it makes a big difference, but should be receiver rather than Txmtr. Trunk Start Signal - I think should be wink rather than immediate. Just did a DMS100 the other day and pretty sure it was wink, but I could be wrong. Hope that helps. - Joel -----Original Message----- From: Kevin Hemsley [mailto:kev@ida.net] Sent: Friday, January 31, 2003 6:02 PM To: USR-TC(a)mailman.xmission.com Subject: [USR-TC] Switching from CT1 to PRI We are switching from channelized T1s to PRI at a few POPs. The first test isn't going well. The only thing the telco (Qwest) can tell me is ESF and B8ZF and the switch type of DMS-100. However, he said to use NI2 on a TotalControl chassis even though the switch is a DMS100. All I get when calling is a busy. The tech turning things up just says that we aren't talking, and he isn't providing any more input. I have played with config settings, and I can't seem to make any difference. I am running TCS 4.5 versions on all cards. I'm totally new to PRI so any suggestions would be appreciated. Listed below are my settings for the 1st Span which is also carrying the D channel. Any thoughts are greatly appreciated. TRUNK SETTINGS ---------------------------------------------------------------------------- Framing Mode dsx1ESF Line Coding Options dsx1B8ZS Circuit Identifier Loopback Configuration dsx1NoLoop Signal Mode messageOriented Transmit Clock Source loopTiming NIC Type shortHaul Response to Remote Loopback ignore Jitter Attenuation attenJitterOnTxmtr Transmit Line Build Out dB0pt0 Dial In Address dnis Dial In/Out Trunk Start Signal Type immediate Ack Wink On Dial In Address Info Received enabled Dial Out Address Delay 70 Dial In/Out Trunk Type eAndMTypeII Primary Switch Type priSwNI2 Idle Byte Pattern 254 Receiver Gain dB26 Tone Type dtmf Number of DTMF Tones 4 Send Code dsx1SendNoCode External Signaling Mode (will take effect next boot) none Overlap Receiving Mode disable Overlap Receiving Inbound Digits Expected 12 Overlap Receiving Timeout Delay 12 NFAS SETTINGS -------------------------------------------------------------------- NFAS Interface ID 0 Logical Group Number 0 NFAS Span D-Channel Type dChannelPrimary Logical Group Type nfas list chassis on ARC 1 ---------------------------------------------------------------------------- ------------------------------------ Slot Owner Description Ports Type Console 1 YES 24 Channel High Density Modem 24 STATIC NO 2 YES 24 Channel High Density Modem 24 STATIC NO 3 YES 24 Channel High Density Modem 24 STATIC NO 4 YES 24 Channel High Density Modem 24 STATIC NO 5 YES 24 Channel High Density Modem 24 STATIC NO 6 YES 24 Channel High Density Modem 24 STATIC NO 7 YES 24 Channel High Density Modem 23 STATIC NO 8 NO 24 Channel High Density Modem 24 STATIC NO 9 NO 24 Channel High Density Modem 24 STATIC NO 10 NO 24 Channel High Density Modem 24 STATIC NO 11 NO 24 Channel High Density Modem 24 STATIC NO 12 NO 24 Channel High Density Modem 24 STATIC NO 13 NO 24 Channel High Density Modem 24 STATIC NO 14 NO 24 Channel High Density Modem 23 STATIC NO 15 NO --EMPTY-- 0 STATIC NO 16 NO --EMPTY-- 0 STATIC NO list chassis on ARC 2 ---------------------------------------------------------------------------- ------------------------------------ Slot Owner Description Ports Type Console 1 NO 24 Channel High Density Modem 24 STATIC NO 2 NO 24 Channel High Density Modem 24 STATIC NO 3 NO 24 Channel High Density Modem 24 STATIC NO 4 NO 24 Channel High Density Modem 24 STATIC NO 5 NO 24 Channel High Density Modem 24 STATIC NO 6 NO 24 Channel High Density Modem 24 STATIC NO 7 NO 24 Channel High Density Modem 23 STATIC NO 8 YES 24 Channel High Density Modem 24 STATIC NO 9 YES 24 Channel High Density Modem 24 STATIC NO 10 YES 24 Channel High Density Modem 24 STATIC NO 11 YES 24 Channel High Density Modem 24 STATIC NO 12 YES 24 Channel High Density Modem 24 STATIC NO 13 YES 24 Channel High Density Modem 24 STATIC NO 14 YES 24 Channel High Density Modem 23 STATIC NO 15 NO --EMPTY-- 0 STATIC NO 16 NO --EMPTY-- 0 STATIC NO Thanks, Kevin. ------------------------------------------------------ Kevin Hemsley Systems Engineer Microserv Computer Technologies, Inc. kev(a)ida.net NF7J _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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Switching from CT1 to PRI
by Kevin Hemsley 31 Jan '03

31 Jan '03

We are switching from channelized T1s to PRI at a few POPs. The first test isn't going well. The only thing the telco (Qwest) can tell me is ESF and B8ZF and the switch type of DMS-100. However, he said to use NI2 on a TotalControl chassis even though the switch is a DMS100. All I get when calling is a busy. The tech turning things up just says that we aren't talking, and he isn't providing any more input. I have played with config settings, and I can't seem to make any difference. I am running TCS 4.5 versions on all cards. I'm totally new to PRI so any suggestions would be appreciated. Listed below are my settings for the 1st Span which is also carrying the D channel. Any thoughts are greatly appreciated. TRUNK SETTINGS ---------------------------------------------------------------------------- Framing Mode dsx1ESF Line Coding Options dsx1B8ZS Circuit Identifier Loopback Configuration dsx1NoLoop Signal Mode messageOriented Transmit Clock Source loopTiming NIC Type shortHaul Response to Remote Loopback ignore Jitter Attenuation attenJitterOnTxmtr Transmit Line Build Out dB0pt0 Dial In Address dnis Dial In/Out Trunk Start Signal Type immediate Ack Wink On Dial In Address Info Received enabled Dial Out Address Delay 70 Dial In/Out Trunk Type eAndMTypeII Primary Switch Type priSwNI2 Idle Byte Pattern 254 Receiver Gain dB26 Tone Type dtmf Number of DTMF Tones 4 Send Code dsx1SendNoCode External Signaling Mode (will take effect next boot) none Overlap Receiving Mode disable Overlap Receiving Inbound Digits Expected 12 Overlap Receiving Timeout Delay 12 NFAS SETTINGS -------------------------------------------------------------------- NFAS Interface ID 0 Logical Group Number 0 NFAS Span D-Channel Type dChannelPrimary Logical Group Type nfas list chassis on ARC 1 ---------------------------------------------------------------------------- ------------------------------------ Slot Owner Description Ports Type Console 1 YES 24 Channel High Density Modem 24 STATIC NO 2 YES 24 Channel High Density Modem 24 STATIC NO 3 YES 24 Channel High Density Modem 24 STATIC NO 4 YES 24 Channel High Density Modem 24 STATIC NO 5 YES 24 Channel High Density Modem 24 STATIC NO 6 YES 24 Channel High Density Modem 24 STATIC NO 7 YES 24 Channel High Density Modem 23 STATIC NO 8 NO 24 Channel High Density Modem 24 STATIC NO 9 NO 24 Channel High Density Modem 24 STATIC NO 10 NO 24 Channel High Density Modem 24 STATIC NO 11 NO 24 Channel High Density Modem 24 STATIC NO 12 NO 24 Channel High Density Modem 24 STATIC NO 13 NO 24 Channel High Density Modem 24 STATIC NO 14 NO 24 Channel High Density Modem 23 STATIC NO 15 NO --EMPTY-- 0 STATIC NO 16 NO --EMPTY-- 0 STATIC NO list chassis on ARC 2 ---------------------------------------------------------------------------- ------------------------------------ Slot Owner Description Ports Type Console 1 NO 24 Channel High Density Modem 24 STATIC NO 2 NO 24 Channel High Density Modem 24 STATIC NO 3 NO 24 Channel High Density Modem 24 STATIC NO 4 NO 24 Channel High Density Modem 24 STATIC NO 5 NO 24 Channel High Density Modem 24 STATIC NO 6 NO 24 Channel High Density Modem 24 STATIC NO 7 NO 24 Channel High Density Modem 23 STATIC NO 8 YES 24 Channel High Density Modem 24 STATIC NO 9 YES 24 Channel High Density Modem 24 STATIC NO 10 YES 24 Channel High Density Modem 24 STATIC NO 11 YES 24 Channel High Density Modem 24 STATIC NO 12 YES 24 Channel High Density Modem 24 STATIC NO 13 YES 24 Channel High Density Modem 24 STATIC NO 14 YES 24 Channel High Density Modem 23 STATIC NO 15 NO --EMPTY-- 0 STATIC NO 16 NO --EMPTY-- 0 STATIC NO Thanks, Kevin. ------------------------------------------------------ Kevin Hemsley Systems Engineer Microserv Computer Technologies, Inc. kev(a)ida.net NF7J

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