October 2004 - USR-TC - mailman.xmission.com

Multispan E1, Looking for offers
by Russell Newberry 31 Jan '05

31 Jan '05

Hi everyone, I have the following available, looking for offers: Qty 15 Multispan E1 sets Qty 28 Hiper DSP E1 sets Anyone interested? Please make an offer! Thanks, Russell Newberry ==================== Maxis Technologies, Inc 433 W. Wilshire Blvd. Ste 2B Oklahoma City, OK 73116 Voice: 1-800-79-MAXIS Int'l: 1-405-842-3331 FAX: 1-405-841-7882 find us on the web at www.maxistech.net email to: russell(a)maxistech.net AOL IM "RUSSELLatMAXIS"

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Call Logs
by Dev 07 Dec '04

07 Dec '04

Hello all, What is the best way to get a log of calls. I am using the the TCM but would like to get a report... I can access the ARC but have a hard time connecting to the DSP card. I am looking for the date/time of connect and duration as well as any other good data like modem speed and protocol. ---------- UMPA Brian C. Doyle Director, Internet Services United Merchant Processing Association <http://www.umpa-us.com>http://www.umpa-us.com 1-800-555-9665 ext 212

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RE: [USR-TC] D-Channel Down on HiperDSP Multispan (on second/thirdspans)
by Adam Barnhill 24 Nov '04

24 Nov '04

This is probably a stupid question, but are you reconfiguring SPANs 2 and 3 for D channels? Also, does it break in SPAN 4 as well? I have used D channels on 1 and 4. I don't recall if I ever tried it on SPAN 2 or 3. If this is an NFAS setup, you will need to save and reboot for the changes to take effect properly. Also if it is NFAS, make sure you have your Device/Group setup as the TELCO specified. NFAS primary/backup D channel designation is ARC controlled. I also found that sometimes when a D won't come up you can throw it in lineloop a second or two and then drop the loop to bring it up. Along the same lines, in NFAS you can ask the telco to drop the NFAS group and bring it back up. -----Original Message----- From: usr-tc-bounces+adam=semo.net(a)mailman.xmission.com [mailto:usr-tc-bounces+adam=semo.net@mailman.xmission.com] On Behalf Of Lewis Bergman Sent: Thursday, October 21, 2004 7:41 AM To: Discussion relating to the 3Com/US Robotics Total Control modem systems. Subject: Re: [USR-TC] D-Channel Down on HiperDSP Multispan (on second/thirdspans) S H A N wrote: > hi, > > i am experiencing the following problem. > > - in a HiperDSP Multispan nic when i use the first span the > d-channel comes up nicely and i am able to connect and surf... > > but whenever, i try to swing the same line from first span to > second/thrid span on the nic the nac always have a d-channel > alarm.. and gives me fast busy tone on dialin. > > any suggestions/ideas would be more then welcome. Since I have never even seen a multispan DSP much less used one I have absolutely no idea and any thing I might say may be discounted as the ravings of a lunatic. Having said that, Are all the span ports occupied or are you trying to do this with only one? If only one maybe the DSP expects to see the D channel on the first port and not on any of the rest? Like I said, no idea. -- Lewis Bergman Texas Communications 4309 Maple St. Abilene, TX 79602-8044 325-691-3301 800-299-6962 _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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D-Channel Down on HiperDSP Multispan (on second/third spans)
by S H A N 02 Nov '04

02 Nov '04

hi, i am experiencing the following problem. - in a HiperDSP Multispan nic when i use the first span the d-channel comes up nicely and i am able to connect and surf... but whenever, i try to swing the same line from first span to second/thrid span on the nic the nac always have a d-channel alarm.. and gives me fast busy tone on dialin. any suggestions/ideas would be more then welcome. rgds,

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can't ping IP from HyperARC
by Lewis Bergman 29 Oct '04

29 Oct '04

I am going to throw this out here to see if anyone has seen this before and what the wise might think is a cause. First the symptom: User connectswith no difficulty. Connection established, user gets host errors. User cannot ping, bring up web pages, nada. Look up user's ip using list ip networks and find user's ip. Look at backbone router and the route is present for that IP. Ping from backbone router results in timeout. List ip routes on HyperARC shows route to ip as local and the same slot/mod as list ip networks. List ip routes on other HyperARC shows route as RIP with the correct router cards ip. Do a ping from the HyperARC that the modem is assigned to (local) and get timeout. Do a traceroute and get an UNKNOWN 0 response from the HyperARC Verified that this can happen on either HyperArc, on any card, at any time, with different users, any ip pool. Here is the confusing part. Rebooting the backbone router (flushing the route table) solves the problem for a few hours to a couple of days. This points to some kind of router problem or at least a routing protocol problem. The reason I am confused is that the route is *in* the backbone router. The route is in all the HyperARC's, the HyperARC's know what interface the IP is assigned to, at least by all the tables. But it is the HyperARC that can't ping. So how can it be a backbone router problem? a tcpdump on the backbone router shows the RIP requests comming in and the RIP responses going out. I haven't set up OSPF before and it has been a long time since I used static (although I can't see how that would be difficult). I am willing to abandon RIP and go either back to static or to OSPF if there is any thought this might help resolve the situation. And, as an important note, the backbone router software version, HyperARC version, and DSP version have all been unchanged since well before this problem occurred. And lastly, PLEASE HELP!! OK, I am sounding needy and not just a little whiney. I have worked this problem for about 4 days and can't seem to get my mind wrapped around it. Any ideas, questions, comments are very welcome. -- Lewis Bergman Texas Communications 4309 Maple St. Abilene, TX 79602-8044 325-691-3301 800-299-6962

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RE: [USR-TC] Software Update
by Kirti S. Bajwa 26 Oct '04

26 Oct '04

Try: http://www.goesp.com/downloads/Documents/TotalControl/ Kirti -----Original Message----- From: Chris Stone [mailto:cstone@axint.net] Sent: Monday, October 25, 2004 3:47 PM To: 'Discussion relating to the 3Com/US Robotics Total Control modemsystems.' Subject: RE: [USR-TC] Software Update I have a couple of chassis that I'd like to get updated and synced software installed on. How does one go about getting the software these days. Does it require a $1,000+ service contract with someone to gain access to the code downloads? -----Original Message----- From: usr-tc-bounces+cstone=axint.net(a)mailman.xmission.com [mailto:usr-tc-bounces+cstone=axint.net@mailman.xmission.com] On Behalf Of Kirti S. Bajwa Sent: Saturday, October 23, 2004 6:59 AM To: 'Discussion relating to the 3Com/US Robotics Total Control modemsystems.' Subject: RE: [USR-TC] Software Update Todd: Thank you for your response. I went ahead and downloaded the software for each HiPer card, unzipped and then installed it. It worked. Kirti -----Original Message----- From: Todd Bertolozzi [mailto:berto@core.com] Sent: Friday, October 22, 2004 2:40 PM To: Discussion relating to the 3Com/US Robotics Total Control modemsystems. Subject: Re: [USR-TC] Software Update Sounds like you don't have the software in the default sdl directory. So TCM is giving you that error b/c it can't find the code. Click on the box to enter a new directory path or put the files in the 3com sdl directory. Todd ----- Original Message ----- From: "Kirti S. Bajwa" <kbajwa(a)tib.com> To: "'Discussion relating to the 3Com/US Robotics Total Control modemsystems.'" <usr-tc(a)mailman.xmission.com> Sent: Thursday, October 21, 2004 3:43 PM Subject: [USR-TC] Software Update > Hello: > > About an year ago, I purchased two 3Com (each with 1-HiPer NMC, 2-Hiper ARC > & 10-Hiper DSP). I was planning to set them up for a friend. I downloaded > and installed software (On some of the components): > > HiPer NMC: 8.6.3 > HiPer ARC: 5.3.110 > HiPer DSP: 3.5.12 > > After about 1+ year of inactivity, I decided to setup 3Com. I noticed that > some of the HiPer DSP has old software intalled on them. Using TCM, I > decided to update the software and get the following errors: > > HiPer NMC: Error: No .nac file > Uncheck the slot or enter a new file name > > Hiper ARC: Error: (Same) > HiPer DSP: Error: (Same) > > I noticed that on the Software Download screen Slot colum show cards > correctly. NAC/DMF File, SDL File & Status columns are blank. > > As I said, last year I had done Software Updates but now I can not. Can > somebody help me by showing the light? > > Kirti > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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(no subject)
by Dev 26 Oct '04

26 Oct '04

Hello all, I currently have a TC1000 setup to allow a connection and routes it right to a Linux sever ip that is running a specific applicaiton. I needed to know if I can the TC1000 be set to turn off unsolicited messages being sent? ---------- UMPA Brian C. Doyle Director, Internet Services United Merchant Processing Association <http://www.umpa-us.com>http://www.umpa-us.com 1-800-555-9665 ext 212

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RE: [USR-TC] Software Update
by Kirti S. Bajwa 25 Oct '04

25 Oct '04

Todd: Thank you for your response. I went ahead and downloaded the software for each HiPer card, unzipped and then installed it. It worked. Kirti -----Original Message----- From: Todd Bertolozzi [mailto:berto@core.com] Sent: Friday, October 22, 2004 2:40 PM To: Discussion relating to the 3Com/US Robotics Total Control modemsystems. Subject: Re: [USR-TC] Software Update Sounds like you don't have the software in the default sdl directory. So TCM is giving you that error b/c it can't find the code. Click on the box to enter a new directory path or put the files in the 3com sdl directory. Todd ----- Original Message ----- From: "Kirti S. Bajwa" <kbajwa(a)tib.com> To: "'Discussion relating to the 3Com/US Robotics Total Control modemsystems.'" <usr-tc(a)mailman.xmission.com> Sent: Thursday, October 21, 2004 3:43 PM Subject: [USR-TC] Software Update > Hello: > > About an year ago, I purchased two 3Com (each with 1-HiPer NMC, 2-Hiper ARC > & 10-Hiper DSP). I was planning to set them up for a friend. I downloaded > and installed software (On some of the components): > > HiPer NMC: 8.6.3 > HiPer ARC: 5.3.110 > HiPer DSP: 3.5.12 > > After about 1+ year of inactivity, I decided to setup 3Com. I noticed that > some of the HiPer DSP has old software intalled on them. Using TCM, I > decided to update the software and get the following errors: > > HiPer NMC: Error: No .nac file > Uncheck the slot or enter a new file name > > Hiper ARC: Error: (Same) > HiPer DSP: Error: (Same) > > I noticed that on the Software Download screen Slot colum show cards > correctly. NAC/DMF File, SDL File & Status columns are blank. > > As I said, last year I had done Software Updates but now I can not. Can > somebody help me by showing the light? > > Kirti > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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RE: USR-TC Digest, Vol 20, Issue 6. Re: Help on DSP busy!
by AkinTunde Popoola 23 Oct '04

23 Oct '04

Thanks Guys, For now , I discovered a much older DSP card (ver 2.x.x) works fine on the chassis if all other DSP cards are removed. tight but still allows a few people to connect while I figure out what's wrong with the cards or I can buy some new ones. Anyone has an idea of where I can lay hands on such E1 DSP cards? 'Tunde >---------------------------------------------------------------------- > >Message: 1 >Date: Thu, 21 Oct 2004 10:12:09 -0600 >From: "Cyrus Smith" <cyrus(a)mtio.net> >Subject: Re: [USR-TC] Help on DSP busy! >To: <usr-tc(a)mailman.xmission.com> >Message-ID: <000f01c4b788$b7bdc8c0$4902a8c0@DellXPSB733r> >Content-Type: text/plain; charset="iso-8859-1" > >I don't know if this would apply to a E1 setup, our setup is a T1/D4 >standard setting did not work, the switch I am connecting to is very old, I >had to connect a cable directly to the dsp and configure via a CLI, I too >had a similar problem, the change was "Answer to Supervision Delay" I >pushed it out to "70". > >(disclaimer) I am not a telco guy, and I think my local telco knows less >than I do, I came up with this setting by trying everything. >

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Disable Accountng
by Sherwin Torres 22 Oct '04

22 Oct '04

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