March 2003 - USR-TC - mailman.xmission.com

ISDN CPE Question
by Joel - Fox Computers 07 May '03

07 May '03

Got the following email earlier and didn't have an answer. Anyone here have a good suggestion? Quick question, Do you know of a good working customer end modem to use on a ISDN line to dial into TC100 (HiPerARC, HiPerDSP,HiPerNMC) gear? I hear that Verizon is going to offer a test ISDN flat rate service to selected 'rural' comunities in my service area (Northern NH) to satisfy political presure to provide 'Broadband' services where no other affordable High Speed conectivity is available. I'd like to be able to offer aN install package with CPE to take advantage of this "_new_" ;-) product in the three towns they (Verizon) are going to run this test case in.

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RE: (usr-tc) NMC not responding
by Mark E. Levy 06 May '03

06 May '03

I;ve had this happen a few times. Just reboot the NMC card by sliding it out if the chassis or via the console interface and it will be well again (until next time). Rebooting the NMC won't affect active users sessions. --------------------------------------------------------------------- Mark E. Levy, President FSInet, Inc. | System Management Associates, Inc. 800-827-6085 x202 | 847-291-1550 x202 847-753-6832 fax | 847-291-3866 fax www.fsi.net | www.sysman-inc.com mark(a)fsi.net | levy(a)sysman-inc.com --------------------------------------------------------------------- > -----Original Message----- > From: Jeff Mcadams [mailto:jeffm@iglou.com] > Sent: Friday, June 08, 2001 9:51 AM > To: usr-tc(a)lists.xmission.com > Subject: Re: (usr-tc) NMC not responding > > > Also sprach Kirk Mitchell > > My NMC recently stopped responding to SNMP queries, etc and I'm > >unable to access it via TCM. It has, however, not seemed to affect > >anything as far as dial-up, routing, etc. Other than the fact that I > >can't run MRTG against it or the badmodems.pl script, there's no > >indication that it's having problems. > > Not surprising. The NMC does not have anything to do with the routine > actions of taking and handling calls...it is what it says it > is...purely > a management card. You can totally remove the NMC and not lose any of > the actual *production* functionality of the chassis. > > > Has the card gone bad...need replaced, lost something in part of > >config? How do I go about finding/fixing the problem? > > Proly just needs a reboot, or possibly a reconfig...I've had > a few lose > some of the config (including IP addresses and stuff), and a reconfig > from console (takes me about 30 seconds these days) gets them > fully back > up and running (sucks if its a remote city though). > -- > Jeff McAdams Email: jeffm(a)iglou.com > Head Network Administrator Voice: (502) 966-3848 > IgLou Internet Services (800) 436-4456 > > - > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. > - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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Empty Hiper Chassis Anyone?
by sky1 23 Apr '03

23 Apr '03

I have (5) Blue Labeled Hiper Chassis that I'd like to get out the door. They don't have any Hiper cards in them. They DO have (2) 130 Amp AC power supplies in them and the fan tray. Very nice cosmetic condition. $300.00 each if interested. Thanks, Shannan Young SouthWest Data Technology, Inc. 972-739-7010 972-739-7013 (Fax) sky1(a)airmail.net www.swdt.com

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RE: [USR-TC] Problem with HiperDSP card
by SWujek＠solunet.com 22 Apr '03

22 Apr '03

Hi Scot, We see this a lot on Hiper DSP cards when they fail. Try the Z-Modem procedure through the console port to reload code to it and see if that works. Most of the cards we see like this have to be sent back to 3Com for repair. Thanks, Steve Solunet TAC -----Original Message----- From: Scot Desort [mailto:scot@njaccess.net] Sent: Tuesday, June 04, 2002 10:09 AM To: usr-tc(a)lists.xmission.com Subject: [USR-TC] Problem with HiperDSP card I have a HiperDSP card in a TC chassis that appears to have failed over the weekend. The RN/FL light was red, and the FOURTH utilization bar LED from the bottom was AMBER. I moved the card to another slot, and it worked OK for 2 days, and failed again. I left the card unplugged overnight, and plugged it back into the same slot this morning. It is now working again. But obviously something is wrong. I know that a red RN/FL is no good, but does the 4th utilization bar being amber mean anything? Any tests or settings I should check while the card is in an operational state? Not ever having a DSL go bad on me, what is the best course of action -- attempt to have Commworks repair it, replace it with a used card, ??? Card is about 2.5 years old. Thanks, Scot _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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need to see area code + phone number for dnis info
by matthew＠the-spa.com 17 Apr '03

17 Apr '03

ok, i want to be able to see the full phone number including the area code when i get a list of incoming numbers dialed. right now it only shows me the ###-#### i found a setting under call control options that lists the dnis incoming call digits which sounds promising but the default setting is 0 and i don't want to break anything. is this where i would change that and what would i put for the number? i am trying to do this to keep track of how many people are calling in from a couple of new area codes that we just added service in. thank you. matthew

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Cisco 700 ISDN modem/router
by pferraro＠wna-linknet.com 15 Apr '03

15 Apr '03

Does anyone know how to get one of these to talk to a USR Total control HUB? Here is what we get: Cisco dials in and gets IP number. We can ping the Cisco IP from all of our local workstations. We can traceroute to the IP. Log into the TC hub and try to ping the address and NOTHING?? The address and user show up in the hub doing s li co or li ip route. We can NOT ping any address from the Cisco 700, but any client behind the modem can ping any address out on the web... We are lost on this one since the standard config will dialup and work PROPERLY with another provider (do not know what type of NAS they are running) If anyone can provide a solution to this dilema, I would appreciate it. We have worked on configuring this for an entire day without any luck. Thanks in advance! Phillip ------------------------------------------------- WebMail Services Provided By WorldNet Access ------------------------- This E-Mail Was Scanned For Viruses by RAV@WorldNet Access -------------------------

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LCP errors/PPP timouts
by Paul Farber 01 Apr '03

01 Apr '03

I am having a huge problem with error 718 messages (PPP Timemouts according to Microsofts RAS error). How can I narrow this down? I think its a specific card (it only happens when we start to fill up > 60%. What on the ARC can cause a PPP timout? The chassis has 14 DSPs and 2 ARCs. I looked at just about every performace item in the Perf monitor but it all looks OK from what I can see. Any ideas? There are no alarms, just a lot of failed connections. -- Paul Farber Farber Technology farber(a)admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545

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can anybody LIST CHASSIS for me?
by alex＠wanex.ge 31 Mar '03

31 Mar '03

I'm interested in your chassis configuration, if it is static or dynamic. So copy your list chassis for me, please (more interested in static configuration).

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authentication question
by alex＠wanex.ge 27 Mar '03

27 Mar '03

When I dial my chassis I always get login prompt like: bla bla bla - Banner message login: Password: After writting user/pass PPP is started. When I dial another isp they always start ppp without login prompt. I know that they authenticate users. How is it possible? hint assigned? What will do set ppp receive_authentication none set ppp authentication_preference chap or maybe set switched interface slot:X/mod:Y connection_type direct_net or set switched interface slot:X/mod:Y disable_authentication ppp

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RE: [USR-TC] HiperARC unable to see DSPs
by Joel - Fox Computers 27 Mar '03

27 Mar '03

When that is setup for dynamic (NMC Chassis Awareness is enabled, I think), it takes a short time after boot up before the ARC will show the chassis info, my guess is you didn't wait long enough. -----Original Message----- From: alex [mailto:alex@wanex.ge] Sent: Tuesday, March 18, 2003 6:51 PM To: usr-tc Subject: [USR-TC] HiperARC unable to see DSPs After powering off and then on chassis HiperARC was unable to see DSP cards: when I wrote LIST CHASSIS every slot was --EMPTY-- (except HiperARC card) but cards was loaded. Then I repowered chassis again and everything was ok. Why did that things happen? _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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