June 2002 - USR-TC - mailman.xmission.com

Connection Problems with new circuits
by Kevin Hemsley 21 Jun '02

21 Jun '02

A while back, the phone company moved the old copper T1 circuits at one of our POPs onto fiber. From that day forward, *Many* users have experienced connection problems: can't connect, frequent disconnects. These users can dial other POPs and connect fine. Multiple trouble tickets with the phone company have resulted in multiple switch technicians going through the phone company's switch configuration, but none have found anything wrong. Some customers seem to connect fine, others can't connect at all. The over-all utilization of this POP has dropped 40% - 50% since the switch to fiber. Users began calling out other POPs. The problem "seems" to be related to where a customer calls from. We have provided phone numbers of example customers who are experiencing the problem to the phone company, but they haven't been able to find anything. Has anyone ever experienced anything like this? We are running multiple chassis all running Hiper DSPs at this POP. Thanks, Kevin. ------------------------------------------------------ Kevin Hemsley Systems Engineer kev(a)ida.net NF7J

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Hiper DSP
by Steve Johnson 20 Jun '02

20 Jun '02

Is there a way to change the switch type from the command line, instead of using the TCM software to do it? We are switching over to a new phone company and I think it would be easier/quicker to script something to do the switch type change instead of selecting each card, changing switch type, saving, rebooting.. =) -Steve

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Those looking for Dual E1 cards contact me.
by Stephen Rivera - WRCA.Net 20 Jun '02

20 Jun '02

I have been contacted by several of you on many occasions regarding these cards. I have 10 in route to me now. USR Dual E1 (2 port E1/PRI (R2 signaling) Please contact me off list. Steve Rivera IM: srivera711 Toll Free: (877)WRCANET x102 DIRECT: 732-833-2034 Fax available equipment to: (732)833-2115 for more product info got www.wrca.net

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RE: [USR-TC] Hot insert
by MacDonald, James 20 Jun '02

20 Jun '02

You can hot-swap PRI in both the new and old chassis'. Chassis Awareness should ensure a stable insertion. We do this routinely for RMA purposes. James MacDonald, CCNP Senior Platform Manager, IP Network Operations AT&T Canada Corp. 370 King St W., 6th Floor Toronto, ON M5V1J9 Ph: 416-204-5793 Fx: 416-204-5744 Emergency: 416-204-5700 (NMC Hotline) Email: james.macdonald(a)attcanada.com -----Original Message----- From: Steve Coleman [mailto:scoleman2@csolutions.net] Sent: Thursday, June 20, 2002 1:44 PM To: usr-tc(a)mailman.xmission.com Subject: [USR-TC] Hot insert Can you insert a new PRI card into a TC unit with it still running? Is the original Total Control unit now called the Total Control 1000, or is that a new and improved model? I've got the Total Control with the HiperARC and HiperDSP cards. _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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netserver/16 dial out not hanging up
by James Schimmoeller 18 Jun '02

18 Jun '02

I have configured our netserver/16 with a telnet service that we use for dial out only but when my users are done they exit and close the telnet window but the modem is not hanging up. If I log in as the administrator and do a "list active interface" they are still active however if I do a "list connections" there is none. Any advice? _____________________________________ James E. Schimmoeller jschimmoeller(a)cms-c.com

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quad modem chassis setup
by Jim Tarvid 17 Jun '02

17 Jun '02

I bought one tc and had little trouble setting it up and it has worked well. I bought a second (admittedly off ebay) as a spare and didn't try it until I needed it (big mistake). The first one was too easy, and I have neither done my homework nor learned my lessons. The dual pri nac seems happy with the pri lines after changing to esf/b8zs but all the modems are in foul states which I don't know how to reset. Looking for wisdoom on that to do next. TIA Jim Tarvid

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Re: [USR-TC] Quad Analog NIC Question
by Clayton Zekelman 17 Jun '02

17 Jun '02

Are you sure the NACs are Digital/Analogue (Analog), or are they just Digital? There IS a hardware difference as far as I am aware. >Hello, all. > >I have a seeming simple, but irritating problem with getting a few >analog/digital quads working with analog NIC's. > >I set them up for NIC, 115k fixed rate DTE, enable command echoing and >response vie the DIP switch, but the best I've been able to get so far is a >"yellow" off hook LED on a particular channel when issuing an ATDT5551212 - >no responses ever show up on the terminal. And, I haven't been able to >repeat that since it happened a couple hours ago. > >I've tried a variety of other oddments with the other serial options, and >nothing seems to click. Also, is the DTE "slot" assignment even relevant >when setting up the quads in this manner? Is there a specific setup, save >to NVRAM, reset sequence I need to perform? I've even booted the cards >with SW10 on to restore factory defaults to no avail (which is right on >factory setup - 9600-N-7-1 or 19200-N-8-1?) > >These modems were previously used in "digital" mode, and functioned fine in >that installation. > >I'm rather flustered at the moment, and it's no doubt something stupid and >simple I'm missing. But, I would greatly appreciate any pointers from the >gurus! > >Thanks, > > >Brad > > >_______________________________________________ >USR-TC mailing list >USR-TC(a)mailman.xmission.com >http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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NAT on Total Control Hiper Access RouterCard 1000
by Tyron Gopoza 17 Jun '02

17 Jun '02

Hie How do I achieve NAT on a Total Control Box? My current set up is I am assigning public address pools and need to start implementing nat as my user base is growing. Help urgently needed. SOS Regards Tyrone

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RE: [USR-TC] Cooling fan
by netboss＠cyberport.net 16 Jun '02

16 Jun '02

There is a fan in the power supply that is 24v. Most fans are either 12vdc or 120vac. The 24 v fan is hard to find and we have been unable to locate one. Of course I'm sure you could get one from 3Com for a couple of hundred dollars. Anyone with a source for the 24v variety would be doing a great service by sharing the source with the list. At 05:54 PM 6/13/02 -0400, you wrote: >>>> <excerpt><color><param>0000,0000,ffff</param>Hi David, If you're talking about the old 45A style chassis with the single fan in the rear just unplug the chassis and screw that back plate off and replace the fan. It's a 3-pin 60mm fan that you can find in any old pc or buy at a computer store. We've replaced one ourselves and it works great. If you're referring to the fan trays on the chassis that lie underneath you can replace the entire tray or individual fans as well. If you have just one fan go bad then it's probably cheaper just to leave it alone. You can remove individual fans and replace them if you are comfortable wiring the fan. The fans can also be found at a computer parts store, just make sure to match the fans electrical specs and properly wire it. They can be depending on the fan tray either 60mm, 90mm or 120mm fans. Thanks, Steve Wujek Solunet TAC </color><excerpt> <fontfamily><param>Tahoma</param>-----Original Message----- <bold>From:</bold> david(a)carolnet.com [mailto:david@carolnet.com] <bold>Sent:</bold> Thursday, June 13, 2002 5:29 PM <bold>To:</bold> usr-tc(a)mailman.xmission.com <bold>Subject:</bold> [USR-TC] Cooling fan </fontfamily> Anyone have a source for the small cooling fan for the power supply on a TC chassis? David _____________________________________________________ <color><param>0000,8080,8080</param><<mailto:david@carolnet.com>David Swearingin </color><bold><fontfamily><param>Comic Sans MS</param><color><param>0000,0000,ffff</param><<http://www.carolnet.com/>CARROLLTON INTERNET SERVICE </color></fontfamily><fontfamily><param>Script MT Bold</param><bigger><bigger><bigger>First Financial Group, Inc. </bigger></bigger></bigger></fontfamily></bold>11 N. Folger, Carrollton, MO 64633 660-542-3002 Fax 660-542-3003 </excerpt> </excerpt><<<<<<<<

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Changing IP numbers for radius
by pferraro＠wna-linknet.com 13 Jun '02

13 Jun '02

Could someone tell me the quickest and easiest way to change the IP numbers on TC hubs for authentication and accounting? Thanks in advance! ============================================================================== Phillip Ferraro WorldNet Access, Inc pferraro(a)wna-linknet.com Onslow County's PREMIER InterNet Service Voice (910) 346-0835 406 S. Marine Blvd FAX (910) 455-1933 Jacksonville, Nc 28540 ==============================================================================

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