Job opening for an Italian speaking person ________________________________ From: Mike Aldous <mike@connectpnt.com> Sent: Thursday, July 26, 2018 7:40 AM To: Mama LaGuardia Subject: Re: Italian Center of the West- Job opening for an Italian speaker Much appreciated! Thanks for your help. Below is a brief job description. I would love to speak with anyone interested in the job. Job overview- Customer Service Rep speaking Italian & English. Job is located in Draper, UT (local candidates only). This is a full time need. ConnectPoint is actively searching for a Customer Service Rep that speaks fluent Italian & English, with strong interpersonal skills, to receive customer service related calls. In this role you will follow call handling procedures to ensure excellence in customer service to clients speaking Italian and English. PRINCIPAL DUTIES AND RESPONSIBILITIES OF ITALIAN CUSTOMER SERVICE REP -Create, research and update service requests. -Route service requests to appropriate product support teams. -Interface with Global support teams and Field personnel. -Implement escalation procedures as required. -Offer customer service to existing clients as needed SKILLS FOR ITALIAN CUSTOMER SERVICE REPRESENTATIVE -Customer Service skills. -Strong communication skills in Italian and English -Interpersonal skills. -Organizational skills. -Ability to work in a team environment. -Able to adapt to change. -Strong computer skills. If you are interested in utilizing, and strengthening, your Italian skills in a Customer Service environment please apply! Mike Aldous Managing Partner, ConnectPoint 801.809.0390 phone email: mike@connectpnt.com<mailto:mike@connectpnt.com> LinkedIn: https://www.linkedin.com/in/mikealdous web: connectpnt.com<http://connectpnt.com>