Re: If you have any money left after Christmas...
I found out last year that most mail-order catalog companies do not actually answer their own phones 24/7. They hire a subcontractor to take weekend and after-hours orders & customer calls, which then enter the catalog company's system on the first regular business day following the call. Heartland America is one such company.
I called them and they said they won't have the order for 24 hours and that I should send them an email (which I did).
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I just heard from Heartland America saying they have corrected the order and the order has shipped. UPS says they should be here Friday so, weather permitting, it looks like I'll be able to use them to watch Stardust return home Sunday morning. Thanks for the tip, Chuck. Patrick Chuck Hards wrote:
I found out last year that most mail-order catalog companies do not actually answer their own phones 24/7. They hire a subcontractor to take weekend and after-hours orders & customer calls, which then enter the catalog company's system on the first regular business day following the call. Heartland America is one such company.
I called them and they said they won't have the order for 24 hours and that I should send them an email (which I did).
participants (2)
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Chuck Hards -
Patrick Wiggins