Re: [Utah-astronomy] Can't read Nova, other issue
Just on general principle, I hate to advertise the list of people who will probably not be home on meeting nights, along with their address and phone numbers.
Not only that, but spam trolling software will quickly find the email addresses and phone numbers and immediately bless us with even more junk.
Until SLAS decided protect my personal information from spammers and telemarketers, I decided to remove my email and phone from my profile. Come to find out that the software REQUIRES a phone number in that field. So I put in a row of 9's until this is sorted out. As a related issue, if the news letter is available to nonmembers, what is the incentive to pay dues and join? Most star parties are open to the public, and even the private ones are not fenced so that non members can just drive in and set up. The meetings are also open to the public. If members have no interest in the observatory or the the boardroom politics, there is little reason to join. DT --- Michael Carnes <michaelcarnes@earthlink.net> wrote:
Just on general principle, I hate to advertise the list of people who will probably not be home on meeting nights, along with their address and phone numbers.
Not only that, but spam trolling software will quickly find the email addresses and phone numbers and immediately bless us with even more junk.
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This will probably be a year where SLAS takes another look at the NOVA. What are we trying to accomplish with it? Are we reaching those goals? Does it need to be tweaked after all these years? The main problem with changing the NOVA in any way is that humans are resistant to change. Social scientists tell us that changing behavior or changing a habit is one of the most difficult things we do, and most people never do make those needed changes (loosing weight, quit smoking, etc). Personally, I would like to see our SLAS newsletter used as a marketing tool either to tell the public who we are and what we do, and to recruit new members. In its present form, it will do neither. No one other than us cares about the board and meeting minutes and probably many SLAS members don't even care. And the roster doesn't really belong in a newsletter. It belongs on-line where we login to get member information. Perhaps our meeting and board minutes could be placed in the member-only area on our site. I liked what Tom Sevcik did with the NOVA. It was human and enjoyable. But it took a ton of time, and a bunch of money to mail to SLAS members who wanted a paper copy. We simply cannot do a great newsletter if we have to continue to mail it. Unless we raise the dues, which is a possibility. Would anyone step up to the plate and do some human-interest stories? A get-to-know the members or how we got interested in astronomy. Stories of Bryce and Capitol Reef. Stories about local celebs like Dr. Stacy. That would be of interest and should be free to all who would like to check out our site. We don't need things in the NOVA that we can get from S&T. Some thoughts of mine about the NOVA... -A
This list isn't a SLAS list, but many SLAS members are members, so here's my 2 cents. Non-SLAS members, thanks for bearing with this discussion. Ann asks some good questions. Just what does the club want the purpose of NOVA to be? How important is swelling club ranks? Supposing one day, 3 or 4 hundred people were coming to monthly meetings. That's a lot of folks to keep entertained every month and suddenly Board positions might mean the hourly equivalent of a part or full-time job. That high a number is not a realistic figure in the short-term, I readily admit, but it leads to the question of how much effort is the club willing to put into recruiting X number of new members? (And BTW, that number of attendess is realistic for certain events, especially when combined efforts with other clubs or institutions, or national events. It may be the norm sooner than we think.) Does outreach and education have to translate into more memberships? Or is the good deed itself enough reward? If the newsletter is designed around recruitment, it will of necessity become repetitive and less meaningful to current members and old-timers. Can a balance between marketing/advertising and useful information for the rank-and-file be achieved? I'm currently not in a position to devote much time to my side interests and hobbies, but 30+ years ago, the club meant a chance to spend some time every month with people I knew pretty well and liked to talk telescopes and astronomy with. It was a kind of social balance to the star-party nights where folks were concentrating and paying closer attention to their senses. Meetings were sometimes conversations rather than lectures- and they were darn fun and very interesting! Imagine a conversation with a professional astronomer, scientist, or engineer, rather than a lecture by one. How many of us remember that little talk by Carl Sagan at Westminster College back in the pre-Cosmos days? Talking with him face-to-face after his presentation? To me, a few close relationships will trump the glow of belonging to a beehive multitude every time. Even my most memorable star-parties are not the large ones, they are the smallish ones spent with a few folks whom really meant a lot to me. Your mileage may vary; I know some folks like large organizations, and that's OK, too. Ann is right about not needing generic "S&T" material to fill a club newsletter. The old newsletter smelled of ditto ink (my contemporaries will recall that smell I'm sure), was rife with typos, and kept us updated with the astronomical activities of our fellow club members. And we all looked forward to it! I think that the primary purpose of a club newsletter should be to nurture the ties that bind us as a local astronomical "family". Marketing should be a separate effort, with perhaps only a small section of each newsletter devoted to recruitment. Thanks for your time! --- Ann House <ann@annhouse.org> wrote:
Some thoughts of mine about the NOVA...
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My feeling is that NOVA is valuable and I do like it. When I suggested it should be available to the public, my thought was that it would serve as an example of the kind of companionship that is available with club membership. It would serve as a marketing tool not like S&T or Astronomy magazines, but just to give a feeling for what we do and what we're like. I don't think it should be repetitive in order to teach others what a lot of our members already know. My thought was that anyone interested enough in Utah astronomy to check out the club web site should be able to look at NOVA too. On the topic of personal information, I agree that should not be avalable for the general public. Finally, since this is a spout-off session, I want to say I agree with Ann that we should be looking strictly at an on-line edition. By now so many people have Internet connections that it shouldn't really be a problem. There's not much point in raising dues just to pay postage when the electronic version is readily available to anyone interested -- no matter how poor, in fact, because anyone can use the Internet at the local library. Thanks, Joe
And thanks to printers, anyone can print a paper copy at the library (or their place of employment if they have a computer & Internet connection), and take it with them. --- Joe Bauman <bau@desnews.com> wrote:
the electronic version is readily available to anyone interested -- no matter how poor, in fact, because anyone can use the Internet at the local library.
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Pursuant to this whole Nova and SLAS PR discussion, I'd like to point folks to the Wasatch Mountain Club (http://www.wasatchmountainclub.org). They have a much larger membership than SLAS and host many more activities than SLAS. So, as Chuck pointed out, maybe one day SLAS will be even bigger and more active than it is now. But I'd like to especially call attention to the WMC's newsletter, the Rambler, which is freely available to everyone, member or no, on their web site. It is a very impressive publication, many times bigger than Nova and complete with grundles of pictures and information about club activities and members. So how do they do it? Well, first they have paid advertising, which helps, but there's also their dues which are twice that of SLAS. But even that does not seem to be enough as I now see they have instituted a two tiered dues structure. You pay one amount if you agree to take the newsletter on line and another, higher, rate to have a paper copy printed and mailed to you. Speaking for me and not as the Nova editor, I'd really like to see SLAS go that same way. I'd rather we not continue to have 100% of the membership involuntarily subsidize the barely 20% who still ask for the paper copies. But considering that subsidy is currently only $2 per member per year I'm not sure I want to get into a big battle over it. FYI, cost to print and mail the current (Jan/Feb) issue worked out to a skosh over $1.17 per issue. As for what the newsletter should be used for, I'll agree with Ann, Chuck and Joe, that it should not try to compete with the likes of Sky and Telescope. Rather it should just report on SLAS related stuff. By "decree" of a long ago board vote, it only _needs_ to contain meeting minutes and a schedule of events. By tradition, announcements have also been included. I too, really liked much of the content of the Novas Tom Sevcik published. But I was bothered by the high cost. Were it not for the fact that a sizable portion of those costs were borne by Tom personally (many don't know that) SLAS's postage and printing account would have been even further in the red than it used to be (we're finishing this year with a surplus thanks, in large part, to so many switching away from paper copies). Possible solutions? I dare say none will be popular with all but here are my thoughts. 1) Set a date saying anyone joining or reinstating their expired membership after a certain date will not be offered the option of a paper copy. 2) Establish a WMC-like two tier system with those not wanting paper Novas paying one rate and those wanting paper copies paying the full, non-subsidized cost. 3) Publish two versions of the Nova: A paper copy paid for by only those who request it containing only the required minutes and schedule and an on-line version with minutes and schedule but also full of stuff of interest to SLAS members. I have some pretty serious reservations about trying to use any newsletter as a primary membership recruiting tool. To paraphrase the guy who SLAS hired to design the SLAS marketing brochure: "Keep it simple, short on text and long on flash." Of course, this may all settle itself in a few years. A quick look at the master roster shows that as time goes by, fewer and fewer new members are asking for paper. pw
As far as NOVA goes, I think online distribution is by far the best way. The size of the issue can vary month by month, dependent on content. It might even eventually be possible to move more to a web structure instead of PDF. Color photos can be included at no additional charge. Costs to the club go down. Postage costs disappear. Folks who don't have web access are in the minority, but they shouldn't be penalized. Maybe we could think of a good way to deal with those exceptions without getting all twisted up. Perhaps it would be possible to have a few CDs or even hard copies at meetings for people to pick up if they can't download for some reason. I don't like the dual dues structure at all. It says first class/ second class. I also think NOVA serves best as a recruitment tool when it serves the club best. There's no point in making it too flashy or with much repetitive marketing content. Any new members enticed by that stuff will probably fall away pretty quickly. I think that Ann's ideas about some 'human interest' stuff--stories about Bryce or whatever-- might be pretty neat. And please bury the minutes and board stuff somewhere on the web site. I'll read that when I'm having trouble sleeping. When non-members read NOVA (and it should definitely be freely available), they'll get a better idea of what the club is really like. Chuck expressed some concerns about club size and how the nature of a club changes when it goes from a small group to a larger group. My club back in Boston was about 350 members, but still ended up as a number of small groups. Some people focused on school star parties. Some focused on scope building. Some preferred to get away from the city with a handful of friends. The larger numbers allowed for those subgroups to form, while at the same time gave us a little clout to get good speakers at meetings. My only concern with growth is the kind of growth we can't support. By that, I mean large numbers of novices or people who need a lot of flash to stay interested. We certainly need novices to replace us older farts as we die off, but there's a big difference in bringing along a small group and a large one. So I believe the best way to advertise ourselves is to show what we are now and what we like to do. We should also give an idea of the things we could do with larger numbers. But growth purely for growth's sake is to be avoided. My 2 cents. MC
My comment on the value of SLAS membership was meant to be a general question about our marketing approach. Whether or not to raise prices or lower costs are issues that every institution faces. In this case I favor raising prices. Also at issue is how to attract new members, finding new customers. It has the related question of how to keep them coming back, repeat business. I feel that SLAS does a poor job of retaining membership, not just old members but just getting new members to renew at their first year anniversary. We don't send out renewal notices and I think it is costing us a lot. I would favor dues high enough to cover the mailing and handling of membership renewal as well as a hard copy of Nova. My comments seem to have stepped on a sore spot within SLAS and for that I apologize. I also greatly admire Tom Sevcik. Some have money to give, some give of themselves. Tom gives both selflessly, and I wish we had more like him. DT __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com
On 30 Dec 2006, at 10:47, daniel turner wrote:
We don't send out renewal notices and I think it is costing us a lot. Umm, actually that's not really the case. Everyone with an email address on file gets one reminder two to three weeks before their membership is about to expire and, if they allow their membership to lapse, a second reminder a month later.
I would favor dues high enough to cover the mailing and handling of membership renewal as well as a hard copy of Nova. Agreed. But, up to now, not enough people have voiced that opinion at meetings when the subject has been brought up. Maybe now that's going to change.
pw
On 30 Dec 2006, at 09:15, Michael Carnes wrote:
I don't like the dual dues structure at all. It says first class/ second class. Of course for Siegfried, "first class/second class" means German and non-German. :)
But seriously, we already have a multi-tiered membership system. One already pays a minimum amount when joining and renewing plus additional optional amounts should one wish to pay for the various magazines, the h-alpha fee and the SPOC fee. Long time members might remember there was a time when S&T required all SLAS members to subscribe to their magazine. That lasted for several years until they finally made the magazine optional. And all SLAS members are still having to pay dues to the Astronomical League if they want to stay members of SLAS. I honestly don't think that my paying many of these extra fees each time I renew makes me a second class member. Ok, off my soap box and off to the air field... pw
participants (7)
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Ann House -
Chuck Hards -
daniel turner -
Joe Bauman -
Michael Carnes -
Michael Carnes -
Patrick Wiggins