I received the replacement laser on Saturday in the mail. It works well and does not have the problem that the first one has. I'll be giving the defective laser back to him at the March SLAS meeting. He'll be there if anyone else wants to buy one. I can't praise the company and individuals enough for their excellent customer service. And the laser itself is a great laser pointer. Kind of on the chunky side for a "pen"-style pointer, but it does the job of a pointer admirably, for all indoor lecture situations. On Thu, Feb 21, 2013 at 4:34 PM, Chuck Hards <chuck.hards@gmail.com> wrote:
He's going to mail a replacement out to me at no charge. The plan is for me to return the defective one to him at the next club meeting.
Great service. Watching my mailbox.