Ok, I'm sending this out because I've put my base back together about four times now trying to get the encoder to work on the intelliscope. Works great as a dob, but I'd like to get what I've paid for. On the encoder test I am getting an F5 reading on the azimuth which means that the encoder disk is to close to the encoder. I've taped the disc down which is a common remedy and that didn't help. So, now I'm asking for help. Anyone here with experience on the intelliscope and are willing to come by or I'll bring it to you to help get this part of this scope working? I'm in contact with Orion and they just have me tear the base down and reassemble. Here is one possible solution from another XX14i owner I know down in AZ. I do not have a problem though with the screw impacting my azimuth motion and I would know from looking at the base the number of times I've had it apart. After taking apart the base, I solved the issue by replacing the round headed encoder screw with a flat headed screw. This allowed the base plates to rotate smoothly on the nice sized teflon posts as it was intended, and the computer is "spot on" now. It was a small thing, but made a big impact on the scope. If others are having a problem, I would suspect that the little round headed screw is the culprit. Make sure you don't try to use that one for the bottom encoder, just get a flat headed wood screw that will go into the base flush." Thoughts, ideas and actual help would be greatly appreciated. Jay