Hi Robert, First, see if you have DIPswitch 4 set to the ON position. If you do then set it to OFF and reboot the card. That may remove it. If that fails, try the default password which is "intotalcontrol" with DIPswitch 4 set to the ON position. Once you enter that it should prompt you for a new password. You'll have to experiment if the above fails to work and keep in mind that you may lose your configuration completely and have to start from scratch!!! Thanks, Steve Solunet TAC -----Original Message----- From: Robert Jimenez [mailto:rob@singlepoint.net] Sent: Friday, March 08, 2002 12:04 PM To: usr-tc@mailman.xmission.com Subject: [USR-TC] Dual PRI NAC Password I've got a dual PRI NAC that I can't figure out how to reset the password on it. If anyone knows of a way to reset it, please e-mail me ________________________________ Robert Jimenez Singlepoint Resources http;//www.singlepoint.net Phone: SLC 801.521.3000 Park City 435.647.0808 Toll-Free 866.521.3800 Fax: 801.521.3003