RE: (usr-tc) Commworks v.92 Announcement
It's my understanding that it will be free - if you have a service contract...
Of course it will be free! .... yeah right :-}
Marshall Morgan
Internet Doorway, Inc (aka NETDOOR) http://www.netdoor.com
601.969.1434 x28 | 800.952.1570 x28 | 601.969.3629 x28 | Fax 601.969.3838 ----- Original Message ----- From: "Mike Andrews" <mandrews@bit0.com> To: <usr-tc@lists.xmission.com> Sent: Thursday, April 05, 2001 6:09 PM Subject: Re: (usr-tc) Commworks v.92 Announcement
Hm. Q3 of 2001. No word on pricing.
Mike Andrews * mandrews@dcr.net * mandrews@bit0.com * http://www.bit0.com VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY Internet access for Frankfort, Lexington, Louisville and surrounding counties www.fark.com: If it's not news, it's Fark. (Or something like that.)
On Thu, 5 Apr 2001, Marshall Morgan wrote:
http://commworks.com/svprovider/news/apr0401b.html
"COMMWORKS CORPORATION TO SUPPORT V.92 MODEM STANDARD ON ITS FLAGSHIP TOTAL CONTROL 1000 ENHANCED DATA SYSTEM"
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Who actually has a service contract except ANS/AOL and such? In addition, it also says nothing about supporting v.92 on anything but Enhanced chassis' (DS3 Ingress/Quad DS1 DSPs, 128M HiperNMCs and newer HiperARCs (256M and faster processers?) - not necessarily single T1/E1 HiperDSPs, or 16M HiperNMCs or 64/128M HiperARCs. Overall 3Com/Commworks will find a way to try and get money out of us - who is purchasing near the quantity of modems that they did two years ago. Only time will tell - (I mean, when did they ever meet a code update date in the past?) Marshall Morgan Internet Doorway, Inc (aka NETDOOR) http://www.netdoor.com 601.969.1434 x28 | 800.952.1570 x28 | 601.969.3629 x28 | Fax 601.969.3838 ----- Original Message ----- From: "Mark E. Levy" <Mark@fsi.net> To: <usr-tc@lists.xmission.com> Sent: Thursday, April 05, 2001 10:04 PM Subject: RE: (usr-tc) Commworks v.92 Announcement
It's my understanding that it will be free - if you have a service contract...
Of course it will be free! .... yeah right :-}
Marshall Morgan
Internet Doorway, Inc (aka NETDOOR) http://www.netdoor.com
601.969.1434 x28 | 800.952.1570 x28 | 601.969.3629 x28 | Fax 601.969.3838 ----- Original Message ----- From: "Mike Andrews" <mandrews@bit0.com> To: <usr-tc@lists.xmission.com> Sent: Thursday, April 05, 2001 6:09 PM Subject: Re: (usr-tc) Commworks v.92 Announcement
Hm. Q3 of 2001. No word on pricing.
Mike Andrews * mandrews@dcr.net * mandrews@bit0.com * http://www.bit0.com VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY Internet access for Frankfort, Lexington, Louisville and surrounding counties www.fark.com: If it's not news, it's Fark. (Or something like that.)
On Thu, 5 Apr 2001, Marshall Morgan wrote:
http://commworks.com/svprovider/news/apr0401b.html
"COMMWORKS CORPORATION TO SUPPORT V.92 MODEM STANDARD ON ITS FLAGSHIP TOTAL CONTROL 1000 ENHANCED DATA SYSTEM"
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
The market for 3COM gear should be flooded in the next year as most of the year 1-2 HiperDSP leases expire. I'm giving up a chassis next month. v.92 is not a good enough reason to stay 3COM with all the minuses that come with the support/software. Companies like Patton are going to eat 3COM's lunch in the small/mid sized ISP arena.... Since support is sold per card (and you gotta cover all the cards!) quick add up and see what 3COM is gonna cost you to go v.92. Then look at all the OTHER RAS vendors that are doing FREE v.92 upgrades.... Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545 On Thu, 5 Apr 2001, Marshall Morgan wrote:
Who actually has a service contract except ANS/AOL and such? In addition, it also says nothing about supporting v.92 on anything but Enhanced chassis' (DS3 Ingress/Quad DS1 DSPs, 128M HiperNMCs and newer HiperARCs (256M and faster processers?) - not necessarily single T1/E1 HiperDSPs, or 16M HiperNMCs or 64/128M HiperARCs.
Overall 3Com/Commworks will find a way to try and get money out of us - who is purchasing near the quantity of modems that they did two years ago. Only time will tell - (I mean, when did they ever meet a code update date in the past?)
Marshall Morgan
Internet Doorway, Inc (aka NETDOOR) http://www.netdoor.com
601.969.1434 x28 | 800.952.1570 x28 | 601.969.3629 x28 | Fax 601.969.3838 ----- Original Message ----- From: "Mark E. Levy" <Mark@fsi.net> To: <usr-tc@lists.xmission.com> Sent: Thursday, April 05, 2001 10:04 PM Subject: RE: (usr-tc) Commworks v.92 Announcement
It's my understanding that it will be free - if you have a service contract...
Of course it will be free! .... yeah right :-}
Marshall Morgan
Internet Doorway, Inc (aka NETDOOR) http://www.netdoor.com
601.969.1434 x28 | 800.952.1570 x28 | 601.969.3629 x28 | Fax 601.969.3838 ----- Original Message ----- From: "Mike Andrews" <mandrews@bit0.com> To: <usr-tc@lists.xmission.com> Sent: Thursday, April 05, 2001 6:09 PM Subject: Re: (usr-tc) Commworks v.92 Announcement
Hm. Q3 of 2001. No word on pricing.
Mike Andrews * mandrews@dcr.net * mandrews@bit0.com * http://www.bit0.com VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY Internet access for Frankfort, Lexington, Louisville and surrounding counties www.fark.com: If it's not news, it's Fark. (Or something like that.)
On Thu, 5 Apr 2001, Marshall Morgan wrote:
http://commworks.com/svprovider/news/apr0401b.html
"COMMWORKS CORPORATION TO SUPPORT V.92 MODEM STANDARD ON ITS FLAGSHIP TOTAL CONTROL 1000 ENHANCED DATA SYSTEM"
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Also sprach Paul Farber
The market for 3COM gear should be flooded in the next year as most of the year 1-2 HiperDSP leases expire. I'm giving up a chassis next month. v.92 is not a good enough reason to stay 3COM with all the minuses that come with the support/software.
Companies like Patton are going to eat 3COM's lunch in the small/mid sized ISP arena....
Since support is sold per card (and you gotta cover all the cards!) quick add up and see what 3COM is gonna cost you to go v.92.
Then look at all the OTHER RAS vendors that are doing FREE v.92 upgrades....
I would encourage you all to let Al Huefner and Irfan Ali hear what you're saying. Al Huefner was, and I believe still is, in charge of support contracts and is basically, from what I understand, the person who decided the Terms and Conditions of support contracts. Irfan Ali is the President of CommWorks. -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
I would encourage you all to let Al Huefner and Irfan Ali hear what you're saying. Al Huefner was, and I believe still is, in charge of support contracts and is basically, from what I understand, the person who decided the Terms and Conditions of support contracts. Irfan Ali is the President of CommWorks.
I *totally* agree. Last time I went for service, Al was very hard to negotiate with. In the end, we wrote a check for what we were willing to spend on software only service, and basically said this is all you are getting... take it or leave it. I have software service. Moral of the story... don't take their software at face value. I've never paid anywhere close to the prices they ask in all the years I've owned total control gear. ------------------------------------------------------------------------- | Curtis V. Shambeau | curt.shambeau@voyager.net | Sr Vice President | | CoreComm, LTD, formerly Voyager.net and ExecPC - Wisconsin Office | | "Those who can't laugh at themselves leave the job to others" | ------------------------------------------------------------------------- - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
No, I've burned my 3COM bridge many moons (and useless tech support calls) ago. There are many more able and reasonable compaines out there to deal with. Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545 On Fri, 6 Apr 2001, Jeff Mcadams wrote:
Also sprach Paul Farber
The market for 3COM gear should be flooded in the next year as most of the year 1-2 HiperDSP leases expire. I'm giving up a chassis next month. v.92 is not a good enough reason to stay 3COM with all the minuses that come with the support/software.
Companies like Patton are going to eat 3COM's lunch in the small/mid sized ISP arena....
Since support is sold per card (and you gotta cover all the cards!) quick add up and see what 3COM is gonna cost you to go v.92.
Then look at all the OTHER RAS vendors that are doing FREE v.92 upgrades....
I would encourage you all to let Al Huefner and Irfan Ali hear what you're saying. Al Huefner was, and I believe still is, in charge of support contracts and is basically, from what I understand, the person who decided the Terms and Conditions of support contracts. Irfan Ali is the President of CommWorks.
-- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Also sprach Paul Farber
No, I've burned my 3COM bridge many moons (and useless tech support calls) ago.
Then, please let them know why you did so.
There are many more able and reasonable compaines out there to deal with.
Agreed...I'm about to light my torch as well. Call it a last ditch effort. :) -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Thanks to the miracle to leasing I can swap vendors out every few years till I find one that works. I do have a few POPS that seem to work well with 3COM... will start to scarf up the DSP's as they come off lease and into the reseller channels. A used DSP can be had for ~2-3K on the aftermarket.... not to shabby. Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545 On Fri, 6 Apr 2001, Jeff Mcadams wrote:
Also sprach Paul Farber
No, I've burned my 3COM bridge many moons (and useless tech support calls) ago.
Then, please let them know why you did so.
There are many more able and reasonable compaines out there to deal with.
Agreed...I'm about to light my torch as well. Call it a last ditch effort. :)
-- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
I haven't paid for support in ages...........years and years. At one point, I had a deal done I thought, it took months to negotiate. And as I was ready to deliver the check, they changed the price on me. So we didn't get the support. I need software only. I don't think 3com realizes just how huge the market is, of ISP's who don't pay them for software. Only because they are unreasonable. We pay every vendor for support: foundry, cisco, etc, it doesn't matter. All are reasonable rates. 3Com is unreasonable when it comes to support, it always has been. Brian On Fri, 6 Apr 2001, Jeff Mcadams wrote:
Also sprach Paul Farber
No, I've burned my 3COM bridge many moons (and useless tech support calls) ago.
Then, please let them know why you did so.
There are many more able and reasonable compaines out there to deal with.
Agreed...I'm about to light my torch as well. Call it a last ditch effort. :)
-- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
----------------------------------------------- I'm buying used CISCO gear!! email me for a quote Brian Feeny e:signal@shreve.net CCNP+Voice/ATM/Security p:318.222.2638x109 CCDP f:318.221.6612 Network Administrator ShreveNet Inc. (ASN 11881) - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
I would encourage you all to let Al Huefner and Irfan Ali hear what you're saying. Al Huefner was, and I believe still is, in charge of support contracts and is basically, from what I understand, the person who decided the Terms and Conditions of support contracts. Irfan Ali is the President of CommWorks.
Jeff, do you have a snail mail address for them? It would probably be best if we all sent registered letters instead of Email. Sheldon _____________________________ Sheldon Koehler, Owner/Partner Ten Forward Communications 360-457-9023 http://www.tenforward.com E-Commerce that makes sense! http://store.tenforward.com _____________________________ - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Also sprach Sheldon Koehler
I would encourage you all to let Al Huefner and Irfan Ali hear what you're saying. Al Huefner was, and I believe still is, in charge of support contracts and is basically, from what I understand, the person who decided the Terms and Conditions of support contracts. Irfan Ali is the President of CommWorks.
Jeff, do you have a snail mail address for them? It would probably be best if we all sent registered letters instead of Email.
No, I don't have snail mail unfortunately...probably could be gotten without too much trouble though. -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Yes this is the best idea yet,..much better than email for sure. please post the address direct to the two mentioned "honcho's" please. albert.
-----Original Message----- From: owner-usr-tc@lists.xmission.com [mailto:owner-usr-tc@lists.xmission.com]On Behalf Of Sheldon Koehler Sent: Friday, April 06, 2001 1:36 PM To: usr-tc@lists.xmission.com Subject: Re: (usr-tc) Commworks v.92 Announcement
I would encourage you all to let Al Huefner and Irfan Ali hear what you're saying. Al Huefner was, and I believe still is, in charge of support contracts and is basically, from what I understand, the person who decided the Terms and Conditions of support contracts. Irfan Ali is the President of CommWorks.
Jeff, do you have a snail mail address for them? It would probably be best if we all sent registered letters instead of Email.
Sheldon
_____________________________ Sheldon Koehler, Owner/Partner Ten Forward Communications 360-457-9023 http://www.tenforward.com E-Commerce that makes sense! http://store.tenforward.com _____________________________
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
participants (8)
-
albert -
Brian -
Curt Shambeau -
Jeff Mcadams -
Mark E. Levy -
Marshall Morgan -
Paul Farber -
Sheldon Koehler