We have had a problem start to crop up with ISDN customers using Netopia ISDN routers. We have been using ISDN routers for years, and have not updated any code or settings on our TC in over a year. Our HARC code is 4.1.59. Basically, we had customers using Netopia ISDN calling in telling us they cannot get their router to connect. When we 'mon ppp' during the connection, there is some sort of battle going on between the Netopia and the TC over compression. There is a stream of COMPRESSION_TYPE REQ and NAKS going back and forth. We then went into the Netopia and changed the compression method back and forth between Ascend and Stac, with no definitive conclusion. Usually after 2 or 3 power cycles, the router does connect. And sometimes after it connects and has been online for a while, it simply stops passing regular IP traffic (you can still ping it and telnet into it). I called Netopia, and after they talked to their engineers, I got this email: "I don't have the specifics regarding the Total Control compression issues. What I have found out is that the Netopia, if it is set for one type of compression, will not try a different compression, even if the NACK request from the upstream device requests a different type of compression. So, if your 3COM Access Server is set to only accept Ascend Compression, set the Netopia for Ascend Compression." I was wondering if anyone here has come across this issue. How do I verify what compression settings the TC has? Is there some setting that is forcing the TC to ONLY attempt a single compression type? Maybe someone here has found a solution for this. The Netopia routers in question are running firmware 4.8.2 - Netopia says updating the firmware does not appear to resolve this issue on their end. TIA, Scot
Has anyone else noticed anything strange about the TCS 4.3 code? We just put a bunch of new code on a bunch of TC equipment being deployed... and the damn things wouldn't take calls. After pulling my hair out, I noticed the cards defaulted to 0 ports. I had to specify the number of ports on _each_ card... and before that, I had to tell the HiperARC that they were 24 port DSP cards. WTF? Is it just me? Then I noticed the damn code seems to have done something strange to SNMP, and my TCView script wouldn't work. I had to fiddle the code slightly to make it work again... anyone else see this? For the new code, download version .93t from http://www.dandy.net/~amadei. So I'm trying to check out the lastest code on TotalService, and my userid doesn't work. Who the hell is this stupid www.netscci.net that is now controlling access to the software? Half the time the pages don't work, my password keeps changing, and suddenly I have no access to the TCS 4.3 code, I ALREADY DOWNLOADED! I'll be annoyed if I don't have access to the 4.5 code when it comes out, as that's why we broke down and paid for the ripoff support contract. Speaking (and ranting... sorry) of the 4.5 code, is it still on target to become available in Feb? I have been slowly preparing out equipment for it. ----Steve Stephen Amadei Dandy.NET! CTO Atlantic City, NJ
TCS 4.3 notes. NMC - works HiperDSP/PRI v3.1.9 - doesn't work for us, reboots cards periodically, does did 3.1.104 HiperARC (128M/16M) v5.2.102 - doesn't work for us, reboots periodically TCM - WORKS (XP too!) Stick with 4.2.32, 2.1.85 and new NMC code (or one rev back) if I were you. I am hopeful that the v92 code will actually work and people are actually testing it. I decided not to be 3com's guinea pig based on the last few revs of code. Marshall Morgan Internet Doorway, Inc (aka NETDOOR) http://www.netdoor.com 601.969.1434 x28 | 800.952.1570 x28 | 601.969.3629 x28 | Fax 601.969.3838 ----- Original Message ----- From: "Stephen Amadei" <amadei@dandy.net> To: <usr-tc@lists.xmission.com> Sent: Saturday, February 02, 2002 12:50 AM Subject: [USR-TC] TCS 4.3 oddity
Has anyone else noticed anything strange about the TCS 4.3 code? We just put a bunch of new code on a bunch of TC equipment being deployed... and the damn things wouldn't take calls.
After pulling my hair out, I noticed the cards defaulted to 0 ports. I had to specify the number of ports on _each_ card... and before that, I had to tell the HiperARC that they were 24 port DSP cards. WTF? Is it just me?
Then I noticed the damn code seems to have done something strange to SNMP, and my TCView script wouldn't work. I had to fiddle the code slightly to make it work again... anyone else see this? For the new code, download version .93t from http://www.dandy.net/~amadei.
So I'm trying to check out the lastest code on TotalService, and my userid doesn't work. Who the hell is this stupid www.netscci.net that is now controlling access to the software?
Half the time the pages don't work, my password keeps changing, and suddenly I have no access to the TCS 4.3 code, I ALREADY DOWNLOADED! I'll be annoyed if I don't have access to the 4.5 code when it comes out, as that's why we broke down and paid for the ripoff support contract.
Speaking (and ranting... sorry) of the 4.5 code, is it still on target to become available in Feb? I have been slowly preparing out equipment for it.
----Steve Stephen Amadei Dandy.NET! CTO Atlantic City, NJ
_______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc
participants (3)
-
Marshall Morgan -
Scot Desort -
Stephen Amadei