UST TC1000 and 'Level 3 alarm'
This morning one of my pops running TC1000 with HyperArc V5.09 NMC V7.1.8 and DSP V2.1.85 started returning all circuits are busy errors. I called the CO and they told me 3 of my PRIs are returning a 'Level 3 failure alarm' After reseting the cards and waiting for the 5E switch on their end to see that I did that (took about 3 minutes) the cards came back, the alarm was gone and the all circuits are busy error went away. Now I know I wasn't full up to capacity because this is a new pop with 299 lines, and there are only about 16 people testing it for me right now. My question is, anyone know what causes this? Thanks -Steve
Blame the CO or either the ARC - telnet to the ARC next time it happens and see what the interfaces are set to - I would run some other ARC code (4.2.32 or 5.1.99-8) as well. Marshall Morgan Internet Doorway, Inc (aka NETDOOR) http://www.netdoor.com 601.969.1434 x28 | 800.952.1570 x28 | 601.969.3629 x28 | Fax 601.969.3838 ----- Original Message ----- From: "Steve Johnson" <linuxnut@sonic.net> To: <usr-tc@lists.xmission.com> Sent: Monday, February 04, 2002 12:02 PM Subject: [USR-TC] UST TC1000 and 'Level 3 alarm'
This morning one of my pops running TC1000 with HyperArc V5.09 NMC V7.1.8 and DSP V2.1.85 started returning all circuits are busy errors. I called the CO and they told me 3 of my PRIs are returning a 'Level 3 failure alarm' After reseting the cards and waiting for the 5E switch on their end to see that I did that (took about 3 minutes) the cards came back, the alarm was gone and the all circuits are busy error went away. Now I know I wasn't full up to capacity because this is a new pop with 299 lines, and there are only about 16 people testing it for me right now.
My question is, anyone know what causes this?
Thanks
-Steve
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I've blamed the CO and they tell me its us.. I also found that reseting the D chanels or reset the card (which resets the d in the process) clears the problem -Steve On Monday 04 February 2002 05:58 pm, Marshall Morgan wrote:
Blame the CO or either the ARC - telnet to the ARC next time it happens and see what the interfaces are set to - I would run some other ARC code (4.2.32 or 5.1.99-8) as well.
Marshall Morgan
Internet Doorway, Inc (aka NETDOOR) http://www.netdoor.com
601.969.1434 x28 | 800.952.1570 x28 | 601.969.3629 x28 | Fax 601.969.3838 ----- Original Message ----- From: "Steve Johnson" <linuxnut@sonic.net> To: <usr-tc@lists.xmission.com> Sent: Monday, February 04, 2002 12:02 PM Subject: [USR-TC] UST TC1000 and 'Level 3 alarm'
This morning one of my pops running TC1000 with HyperArc V5.09 NMC V7.1.8
and
DSP V2.1.85 started returning all circuits are busy errors. I called the
CO
and they told me 3 of my PRIs are returning a 'Level 3 failure alarm'
After
reseting the cards and waiting for the 5E switch on their end to see that
I
did that (took about 3 minutes) the cards came back, the alarm was gone
and
the all circuits are busy error went away. Now I know I wasn't full up to capacity because this is a new pop with 299 lines, and there are only
about
16 people testing it for me right now.
My question is, anyone know what causes this?
Thanks
-Steve
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_______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc
Steve Johnson wrote:
I've blamed the CO and they tell me its us.. I also found that reseting the D chanels or reset the card (which resets the d in the process) clears the problem
You forget the first three rules of telecom school. Blame the CPE, blame the CPE, blame the CPE. I went through a problem with WorldCom were my Total Control was showing bi-polar errors. Get the WorldCom techs on the phone, sir there's nothing wrong with that T1, nothing wrong with our switch, nothing wrong with our network, blah blah blah blah. Moved the circuits to another provider and bingo, bi-polar errors went away. Have you checked the lines for errors? Sometimes a switch will take down the D channel if the line is not clean. -Ron
participants (3)
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Marshall Morgan -
Ronald Kushner -
Steve Johnson