RE: [USR-TC] TC1000 looking for a consultant (small ISP in VT)
contact joel fox from fox computers, he is on this list. he has helped us a bunch of times. matthew ---- Original Message ---- From: dcovell@vtlink.net To: usr-tc@mailman.xmission.com Subject: RE: [USR-TC] TC1000 looking for a consultant (small ISP in VT) Date: Mon, 21 Apr 2003 12:19:20 -0400
Hello, We recently replaced our TC1000 with a newer model. The goal to upgrade so we can offer V.92 and perhaps to eliminate some hardware failure trends that we were seeing on the old box.
Now that the newer chassis is installed we are seeing connection success rate falling and are not understanding the V.92 modem process. Our techs have reached their limits. We suspect that the box is trying to fullfil V.92 requests but something is wrong in our configuration and causing that V.92 attempt to degrade the users experience (slower connection) then when we only offered V.90...
Small Rural VT ISP
Is there an experienced user on this list that can be contracted for remote review of our configuration and perhaps optimising/troubleshooting our Total Control?
Naturally we would need a few references before we 'open the door' on a remote connection.
Thank you, David Covell --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.470 / Virus Database: 268 - Release Date: 4/8/2003
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Joel Fox is A+++ in my book. Helped me and several of my customers out several times. Good Guy! Shannan Young SouthWest Data Technology, Inc. 972-739-7010 972-739-7013 (Fax) sky1@airmail.net www.swdt.com ----- Original Message ----- From: <matthew@the-spa.com> To: <usr-tc@mailman.xmission.com> Sent: Monday, April 21, 2003 11:30 AM Subject: RE: [USR-TC] TC1000 looking for a consultant (small ISP in VT)
contact joel fox from fox computers, he is on this list. he has helped us a bunch of times. matthew
---- Original Message ---- From: dcovell@vtlink.net To: usr-tc@mailman.xmission.com Subject: RE: [USR-TC] TC1000 looking for a consultant (small ISP in VT) Date: Mon, 21 Apr 2003 12:19:20 -0400
Hello, We recently replaced our TC1000 with a newer model. The goal to upgrade so we can offer V.92 and perhaps to eliminate some hardware failure trends that we were seeing on the old box.
Now that the newer chassis is installed we are seeing connection success rate falling and are not understanding the V.92 modem process. Our techs have reached their limits. We suspect that the box is trying to fullfil V.92 requests but something is wrong in our configuration and causing that V.92 attempt to degrade the users experience (slower connection) then when we only offered V.90...
Small Rural VT ISP
Is there an experienced user on this list that can be contracted for remote review of our configuration and perhaps optimising/troubleshooting our Total Control?
Naturally we would need a few references before we 'open the door' on a remote connection.
Thank you, David Covell --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.470 / Virus Database: 268 - Release Date: 4/8/2003
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Joel Fox setup our TC unit also Well done... Mike Adkins Great Lakes Internet Service 419-332-2766 madkins@glis.cc www.glis.cc ----- Original Message ----- From: "sky1" <sky1@airmail.net> To: "Discussion relating to the 3Com/US Robotics Total Control modemsystems." <usr-tc@mailman.xmission.com> Sent: Monday, April 21, 2003 1:31 PM Subject: Re: [USR-TC] TC1000 looking for a consultant (small ISP in VT)
Joel Fox is A+++ in my book. Helped me and several of my customers out several times. Good Guy!
Shannan Young SouthWest Data Technology, Inc. 972-739-7010 972-739-7013 (Fax) sky1@airmail.net www.swdt.com ----- Original Message ----- From: <matthew@the-spa.com> To: <usr-tc@mailman.xmission.com> Sent: Monday, April 21, 2003 11:30 AM Subject: RE: [USR-TC] TC1000 looking for a consultant (small ISP in VT)
contact joel fox from fox computers, he is on this list. he has helped us a bunch of times. matthew
---- Original Message ---- From: dcovell@vtlink.net To: usr-tc@mailman.xmission.com Subject: RE: [USR-TC] TC1000 looking for a consultant (small ISP in VT) Date: Mon, 21 Apr 2003 12:19:20 -0400
Hello, We recently replaced our TC1000 with a newer model. The goal to upgrade so we can offer V.92 and perhaps to eliminate some hardware failure trends that we were seeing on the old box.
Now that the newer chassis is installed we are seeing connection success rate falling and are not understanding the V.92 modem process. Our techs have reached their limits. We suspect that the box is trying to fullfil V.92 requests but something is wrong in our configuration and causing that V.92 attempt to degrade the users experience (slower connection) then when we only offered V.90...
Small Rural VT ISP
Is there an experienced user on this list that can be contracted for remote review of our configuration and perhaps optimising/troubleshooting our Total Control?
Naturally we would need a few references before we 'open the door' on a remote connection.
Thank you, David Covell --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.470 / Virus Database: 268 - Release Date: 4/8/2003
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participants (3)
-
matthew＠the-spa.com -
Mike Adkins -
sky1