Warning first time to run a TC I have a TC with a dual PRI card, netserver pri, and Net Man card. I have it set up to the point that a user can dial in and get authenticated. Once they are connected they can not get anywhere. What I mean is they can not ping anything even our router (there gateway). From the console of the netserver card I can ping everything in the world. I currently do not have the Net Management card plugged into the switch; just the Net server card is plugged in. First do I need both cards plugged into our switch? Is there any other reason for user not being able to get out of the TC box? Thanks, Rick
So when you say they can't ping anything even our "router" (their gateway) you mean the netserver card? Their gateway should be the netserve card, and the gateway of the netserve card should be your next upstream router. Assuming the netserve is handing out IP's and all that good stuff the customer should have the settings to "obtain an ip and gateway automatically". Is the netserve handing out IP's or are they statically assigned to customers? Todd -----Original Message----- From: usr-tc-admin@mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of Rick Eicher II Sent: Wednesday, October 09, 2002 3:20 PM To: usr-tc@mailman.xmission.com Subject: [USR-TC] routeing out of the box Warning first time to run a TC I have a TC with a dual PRI card, netserver pri, and Net Man card. I have it set up to the point that a user can dial in and get authenticated. Once they are connected they can not get anywhere. What I mean is they can not ping anything even our router (there gateway). From the console of the netserver card I can ping everything in the world. I currently do not have the Net Management card plugged into the switch; just the Net server card is plugged in. First do I need both cards plugged into our switch? Is there any other reason for user not being able to get out of the TC box? Thanks, Rick _______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc
So when you say they can't ping anything even our "router" (their
gateway)
you mean the netserver card? Their gateway should be the netserve card, and the gateway of the netserve card should be your next upstream router. Assuming the netserve is handing out IP's and all that good stuff the customer should have the settings to "obtain an ip and gateway automatically". Is the netserve handing out IP's or are they statically assigned to customers?
Todd
Most of our customers are dynamic IPs some are static IP. When I dial in to the TC I get an IP from the pool I assigned. But my default gateway is set to what every IP address was assigned to my computer I dialed in with. So if TC assigned my computer 1.2.3.4 then my gateway gets set to 1.2.3.4. Also the subnet mask that is assigned is way off. How do I configure the gateway that is sent to the dial-in users? How do I configure the subnet mask that is sent to the dial-in users? How do I make sure that the gateway of the Netserver card is set to my next upstream router? Which gateway is displayed when giving a 'show global'? Do I need both the Netserver and the Network Management card plugged into the switch? Thank you for your time, Rick
I've never used a netserve card so you'll have to do a little poking around on the docs...maybe at commworks.com. You'll want to make sure your address and subnet are correct on the netserve. You should have your gateway pointed to your router on that same subnet. You should have your IP pools setup on the netserve with the proper subnets on them. Because you have some customers with static IP's (not assigned by the netserve) you should have some sort of dynamic routing protocol setup between your netserve and the router. I recommend ospf. In your router you should be redistributing static subnets. On the customer end assuming they are using windows os...under their dialup networking settings they should be obtaining an ip address automatically, getting the dns server info automatically (assuming you have dns setup on the netserve), and they should NOT have a gateway specified. I'm guessing that that the management card is optional and shouldn't really having anything to do with getting the routing to work properly. Todd -----Original Message----- From: usr-tc-admin@mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of Rick Eicher II Sent: Wednesday, October 09, 2002 4:07 PM To: usr-tc@mailman.xmission.com Subject: RE: [USR-TC] routeing out of the box
So when you say they can't ping anything even our "router" (their
gateway)
you mean the netserver card? Their gateway should be the netserve card, and the gateway of the netserve card should be your next upstream router. Assuming the netserve is handing out IP's and all that good stuff the customer should have the settings to "obtain an ip and gateway automatically". Is the netserve handing out IP's or are they statically assigned to customers?
Todd
Most of our customers are dynamic IPs some are static IP. When I dial in to the TC I get an IP from the pool I assigned. But my default gateway is set to what every IP address was assigned to my computer I dialed in with. So if TC assigned my computer 1.2.3.4 then my gateway gets set to 1.2.3.4. Also the subnet mask that is assigned is way off. How do I configure the gateway that is sent to the dial-in users? How do I configure the subnet mask that is sent to the dial-in users? How do I make sure that the gateway of the Netserver card is set to my next upstream router? Which gateway is displayed when giving a 'show global'? Do I need both the Netserver and the Network Management card plugged into the switch? Thank you for your time, Rick _______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc
I put the netserver card on the same IP block as the IP pool and it all works now. Thanks, Rick
But does it route customers with static IP's? i.e. those customers with ip's that aren't of you dialup pool? Todd -----Original Message----- From: usr-tc-admin@mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of Rick Eicher II Sent: Wednesday, October 09, 2002 5:21 PM To: usr-tc@mailman.xmission.com Subject: RE: [USR-TC] routeing out of the box I put the netserver card on the same IP block as the IP pool and it all works now. Thanks, Rick _______________________________________________ USR-TC mailing list USR-TC@mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc
Total Control NETServer - Basic Setup and Configuration Answer Basic Configuration Commands for the Total Control NETServer card. These commands can be issued via a telnet sesion or the direct serial console connection: IP CONFIGURATION set net0 address<IP address> The IP address of the NETServer set net0 netmask<netmask> The netmask of the network that the NETServer is on set gateway<IP address><metric> The IP address of the gateway NETServer will be using and metric set namesvc<DNS | NIS> enable DNS or NIS for name resolution set nameserver<IP address> IP address of the DNS server for the NETServer set domain<domain name> sets the domain name the NETServer is on set net0 routing<ripv2><broadcast | listen | on | off> turns routing on (broadcast and listen), off, or broadcast or listen save all IPX CONFIGURATION set net0 ipx up Enable IPX protocol set net0 ipxframe<frame type> Frame type can be:Ethernet_802.2 Ethernet_802.2_II Ethernet_802.3 Ethernet_II Token-Ring Token-Ring_II Token-Ring_Snap set net0 ipxnet<network address> The network address taken from the Novell server. set ipxgateway<IPX network address><metric> The IPX address of the Novell gateway the NETServer will be using and metric set sysname<name> The name of the NETServer on the network save all RADIUS security and accounting set authentic<IP address of RADIUS server/UDP port><secret><V1 | V2> IP address of RADIUS server, default UDP port is 1645 set alternate<IP address of alternate RADIUS server/UDP port><secret><V1 | V2> IP address of alternate (backup) RADIUS server, default UDP port is 1645 set accounting<IP address of accounting server/UDP port><secret><V1 | V2> IP address of accounting server, default UDP port is 1646 set accounting 2<IP address of accouting server/UDP port><secret><V1 | V2> IP address of accouting server, default UDP port is 1646 Modem/S-Port Assignment set modem density<all | slot#><4 | 24 | 30> set the number of modems per slot (i.e. 24 for HiperDSP, 4 for Quad modems) set modem startslot<slot#> set the slot that the modems start in (i.e. first modem card in slot 3) set modem s<port# or port# range><active | inactive> enable or disable the modems show modem list the modems save all
participants (2)
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Rick Eicher II -
Todd Bertolozzi