I had the same problem over here. Verizon screwed up the FOC order and I had to change all my settings. Go thru and change wink, loop start, ground start, attenuation jitter, ect.. until you find the right combonation Message: 2 Date: Sat, 2 Aug 2003 14:16:20 -0500 (GMT+5) From: "Anil" <anilds@vasnet.co.in> Subject: [USR-TC] Pri Line To: USR-TC@mailman.xmission.com Message-ID: <34882.202.4.160.20.1059851780.squirrel@mail.vasnet.co.in> Content-Type: text/plain; charset=iso-8859-1 Hi, i had recently bought the E1/Pri line from telecom, but after its hooked up to the total control ras Hiperdsp modem i get Carrier as green but Alarm is still glowing red. can someone help me what this indication mean and any configuration changes are needed in the ras box. Regards Anil