I did just buy 4 DPS's and they did come with newer code than I had been running... I haven't upgraded from 1.x to the 2.x simply because it really didn't fix anything.. just added some features that I don't need. I recall the DSP contract at $250 per DSP.. that's a dozen cards that need covered (gotta have support for them all now). Seeing that I have called 3Com ZERO times this year (other than warranty repair) and the code I am running now seems to be OK it's a hard sell to pull almost $3K from me for support. I was 2 seconds from ordering my first Ascend box.... I will now go back and kick myself in the rear for buying DPS's. Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545 On Tue, 12 Oct 1999, Brian wrote:
I can log into Cisco, and download any code on that site, no questions asked..........I can do that with a $250 2501 service contract. Do I screw Cisco? Hell no, because the contracts for *all* the stuff I have is just as good of a deal as the pricing on the 2501 contracts.
You can bet that when people like myself need support contracts, its not because we don't know how to use the equipment, its because the stuff isn't working, we need fixes, we need to let 3com know it doesn't work.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.