I have to TCR at two different POPs. I'm using the Perl script posted by Kevin Mitchell to track modem failure rates. (Thanks alot by the way. It is extremely useful!) Anyway, the busiest TCR has low failure rates on all three DSPs, somewhere in the 0.50% range. On the other TCR, the rates on the two DSPs are very high. Two modems are above 60% on over 300 calls and the rest are all in the 10% to 15% range. What should I do about it?? I tried resetting the modems in TCR but that didn't seem to help.. Also, how do I reset the count in the PErl script?? Do I have to reset the NMC?? Thanks for your help, Steve Cobb - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.