The switch room guys and the hi-cap wiring folks are very friendly and helpful. It is the upper management that gets in the way. They are really good at making simple things into hard work for their own employees. Sometimes the employees just want to get it fixed... Mark Thornton San Marcos Internet, Inc. 512-393-5300 ----- Original Message ----- From: Paul Farber <farber@admin.f-tech.net> To: <usr-tc@lists.xmission.com> Sent: Friday, February 11, 2000 10:06 AM Subject: Re: (usr-tc) 4.2.32 and Quads in "BusyOut"
WOW! Your telco actually called you to let you know there was a problem... that must be nice.
Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545
On Fri, 11 Feb 2000, Mark Thornton wrote:
I have the same problem. My telco usually calls to complain about the quantity of wink failures in their morning reports, then I use TCM to monitor Perfomance > Session Monitor > DS0 > All Channels > DS0 Stats (all tests) to display the status of the T1 channels on the T1 or PRI card.
It could be a modem code problem. We are still running 5.10.9 because the last time I tried the new 6.X code the phone rang off the wall due to connection problems. That was before the latest Arc code and I have been hesitant to try again. I see about 6 modems per week hung up in this manner.
Mark Thornton San Marcos Internet, Inc. 512-393-5300
----- Original Message ----- From: Charles Sprickman <spork@inch.com> To: <usr-tc@lists.xmission.com> Sent: Thursday, February 10, 2000 5:56 PM Subject: (usr-tc) 4.2.32 and Quads in "BusyOut"
Hi,
One thing I've noticed since going to 4.2.32 on my ARCs is that my monitoring script shows at least 4 to 8 modems per chassis busied out. A software reset on just the modem will bring it back...
Is this a known issue? The only thing that changed was the ARC upgrade, quads have been running the latest since it came out. Also, "list int" will show all of the modems "UP/UP" even when they are busied out.
Any ideas?
Thanks,
Charles
-- =-----------------= = | Charles Sprickman Internet Channel | | INCH System Administration Team (212)243-5200 | | spork@inch.com access@inch.com | = =----------------=
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