OK, I'm having an issue with users being able to browse the web. After the users dial in, connect, authenicate, they try to go to, for example: www.google.com. Sometimes google comes up quickly, other times it takes several minutes, other times google doesn't come up at all. Now, these sites that users as well as myself can not get to, we ping and traceroute to these sites just fine. No problems, no lags, ect. Some users connect to the USR Total Control chassis at 26000, 28000, 33600, 44000, 50000, 52000. Now we can get sites that are local to our domain to come up within our web browsers just fine, everytime with little to no speed issue at all. Does anybody have any suggestions? Here is some info on my USR Total Control Chassis: using 24port Hiper DSP's - 8mb dram, 2mb flash, software ver 3.5.12 Hiper Arc Router - 131mb dram, 16mb flash, software ver 5.3.3 Hiper NMC - 131mb dram, 62mb flash, software ver 8.7.3 Please note: I've not made any recent changes nor software nor hardware upgrades when this problem reared its ugly head. Thanks for all you help any suggestions. jim