Honestly I do not remember. I was not the primary technician working on this problem. But I do believe it was either Cisco or the Ascend Pipeline ISDN router. The ISD gave us like a hour to fix the problem before they switched providers and obviously we didn't make the time limit. Bryan NOC Technician COX Internet ----- Original Message ----- From: "Scot Desort" <scot@njaccess.net> To: <usr-tc@lists.xmission.com> Sent: Thursday, January 13, 2000 1:24 PM Subject: Re: (usr-tc) Odd Problem
What ISDN equipment is the customer using? Is it Cisco perhaps? I've seen this before with Cisco (don't recall what version of IOS though). I believe the resolve was
no ip mroute-cache
-- Scot
----- Original Message ----- From: The NOC (COX Internet) <usrtc@tyler.net> To: <usr-tc@lists.xmission.com> Sent: Thursday, January 13, 2000 2:30 PM Subject: (usr-tc) Odd Problem
This problem as stumped us from a while. Here is the situation:
We have a ISD that is using ISDN to dial into one of our older TCHs.
They
can dial in a connect. When they try to go to a web page using the DNS name they can not go to it. They can type in the ip address to get to it but not the dns. Here is where it gets strange. They can connect to two other isp's without any problems and they can surf the net just fine. We have checked just about everything that is possible to check, including making sure it wasn't looking for a auto-proxy. This ISD is the only person that is having this problem. As a side note, we have a profiles set up for our ISDN customers on that TCH.
Bryan NOC Technician COX Internet
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