ER or Engineering Release Code is only available by calling to Tech Support, and then WE (Tech Support) must get permission to release the code. This is done so that we can document the use of these special codes to see if the fix the specific issue they are supposed address, and also to see if the new fix for one issue causes issues with any other processes in the code or product. If you wish to contact us, we're here 24x7. 3Com Tech Support (800) 231-8770 (please note that after hours support does require an after hours contract). I hope this helps. Todd ;-} Curt Shambeau <curt@execpc.com> on 10/12/99 11:35:09 AM Please respond to usr-tc@lists.xmission.com Sent by: Curt Shambeau <curt@execpc.com> To: usr-tc Mailing List <usr-tc@lists.xmission.com> cc: (Todd Keister/MW/US/3Com) Subject: Re: (usr-tc) 2.0.60 HDM Code
Is anyone using HDM 2.0.60.0 code. It is an Engineering Release which implements a DSP reset whenever the DSP goes idle on both ports. It is a temporary fix to the hanging pair of modems problem, but I just wanted some feedback, if any was available, before we put it on any of our production modems.
Is this code posted someplace, or is it available only by calling their tech support department? --------------------------------------------------------------------- | Curtis V. Shambeau | curt@execpc.com | Senior Vice President | | ExecPC, Inc. - A Voyager.net company - NASDAQ Symbol: VOYN | --------------------------------------------------------------------- - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.