On Tue, 3 Oct 2000, Valantine Nchemty Nyenty wrote:
I also have more than 13 digital/analog quad modem ports that are bad. When customers dial and fall on these ports the line rings indefinitely and does not pick up. I am also interested in knowing what to do.
What happens if you go into TCM and do the "software reset, restore from defaults, save to nvram, software reset" sequence? After one of my ARC upgrades, I found that over time most of my quads would get "stuck", and I have to go through and do this on all the hung modems weekly...
Also, I have been facing a problem whereby, customers dial in , are authenticated successfully but can't access any web page. I would like to know if any body has faced this before and what to do to remedy it
Do you see this primarily with macs? We've had a number of complaints like this, but only on macs... Charles
Thanks for your contribution.
Valantine
Brian Burgmeier wrote:
We have several bad ports on one of our hiper arch cards. slot:15/mod:5,9 and 10 never pick up. I've tried resetting the card but no luck. When people hit these ports they get no answer. What is the command to busy out these ports so people roll over to the next available port? Is it possible to fix these cards or do I just need to send them into 3com?
Thanks- Brian
slot:15/mod:1 jennifer DIALIN PPP 27-SEP-2000 23:17:40 slot:15/mod:2 pcroft DIALIN PPP 27-SEP-2000 23:43:58 slot:15/mod:3 paulb DIALIN PPP 27-SEP-2000 23:15:06 slot:15/mod:4 azred DIALIN PPP 27-SEP-2000 23:44:21 slot:15/mod:6 mcrenaud DIALIN PPP 27-SEP-2000 22:35:51 slot:15/mod:7 angelo DIALIN PPP 27-SEP-2000 23:04:51 slot:15/mod:8 maverick DIALIN PPP 27-SEP-2000 22:00:06 slot:15/mod:11 bjsjim DIALIN PPP 27-SEP-2000 23:01:27 slot:15/mod:12 bishopc DIALIN PPP 27-SEP-2000 23:55:44 slot:15/mod:13 jen DIALIN PPP 27-SEP-2000 23:58:08 slot:15/mod:14 busch DIALIN PPP 27-SEP-2000 09:54:00 slot:15/mod:15 arin DIALIN PPP 27-SEP-2000 23:21:50 slot:15/mod:16 bass398 DIALIN PPP 27-SEP-2000 23:48:21 slot:15/mod:17 cabrams DIALIN PPP 27-SEP-2000 08:09:42 slot:15/mod:18 jprice DIALIN PPP 27-SEP-2000 06:49:30 slot:15/mod:19 chucha6 DIALIN PPP 27-SEP-2000 23:00:33 slot:15/mod:20 viking DIALIN PPP 27-SEP-2000 23:33:39 slot:15/mod:21 shameem DIALIN PPP 27-SEP-2000 21:40:34 slot:15/mod:22 bbonilla DIALIN PPP 27-SEP-2000 21:53:36 slot:15/mod:23 jamesr DIALIN PPP 27-SEP-2000 23:30:25 slot:15/mod:24 numbski
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