Hi. Well I guess I didn't get the response I had expected. Can anyone help me or no? It's useless for us to pay for software that is already EOL'd. Scott On Fri, 26 Oct 2001, Randy Cosby wrote:
What is the 3com policy on this? As they have announced EOL for quads, can people even get updated software? Will the final version be made available to those with a contract? Can you even purchase a contract on unsupported software?
IMHO the right thing to do would be to make the final quad code available free of charge. It won't cost them anything, and will not come with any type of tech support. Otherwise, the "black market" will end up taking care of the problem, encouraging more illegal copying of software for other 3com lines (DSP's, etc).
Randy
-----Original Message----- From: owner-usr-tc@lists.xmission.com [mailto:owner-usr-tc@lists.xmission.com]On Behalf Of Scott Kupferschmidt Sent: Thursday, October 25, 2001 10:04 PM To: usr-tc@lists.xmission.com Subject: (usr-tc) v90 firmware
Hey guys. I need some help. I don't have a support contract with USR, but this is what I've got here. We have 2 USR Total Controls with 48 modems in each.
The newer hardware of the two has older firmware for the modems not supporting V.90, but the SMC card has the feature code in it to support V.90.
The older hardware has the V.90 firmware on the modems (so we swapped them from each chassis) and we're working on partial V.90. However, we'd like to get both of them all up to V.90 so we can utilize all of our ports once again. We have 1 PRI that is turned off because we cannot support it and we're having some config problems.
I guess what I'm getting at here is.. I need to know where to get the firmware. Whether someone can email me it, or point me in the right direction on getting it -- that would be great. We are getting a lot of angry customers because of busy signals that we shouldnt be getting had we had the other TC up online accepting calls.
Please help?
Scott
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