Kirti, I configured our Total Controls with a 60 second time-out using a Radius profile. I don't know if you are using an external authentication method, but I though I would share this with all the same. Here is how I have it all configured. It looks tough but it is really simple. All of my callers must authenticate to an LDAP server. They do this via a Radius system. Within the LDAP directory server I created and assigned a mandatory attribute for all user objects called $ATTRIB1. I'll use this for creating groups for users in which I can then apply filters. How it works! Upon successful authentication I configured my Radius system to retrieve from LDAP, the value of $ATTRIB1 for that particular user and then assign the user a Radius_Profile named $ATTRIB1.(same value/name) In these profiles I have Total Control returnable attributes, such as TC_TimeOut, TC_FilterID, TC_IPADDRESSPOOL. These attribute will automatically be sent to the Total Control Chassis and assigned to the user's session. Step by Step: A VIP John Doe dials in and tries to authenticate. Total Control authenticates via Radius. Radius is configured to authenticate from external LDAP and retrieve attribute $x. IF authentication is successful, LDAP returns attribute $x's value. (I.e. VIP, HR, etc) Radius assigns user to profile named VIP Within profile VIP is a list of items to be sent to Total Control for the user's session, including: Time-Out, TC_IPAddressPool, FilterID or whatever you want. There are hundreds of attribute you can return. I know this might be over-kill for what you asked. If not, let me know and I can send you my config if you're interested. Doing a configuration like this make your TC seem like a firewall when used with filters correctly. I am using Funk's radius software and Netscape Directory Server (LDAP). Bill Egnatoff Sr. Systems Engineer, Central Systems Cendant Hotel Information Technology (602) 433-5769-v (602) 433-5760-f Message: 2 Date: Mon, 31 Jan 2005 15:12:49 -0500 From: "Kirti S. Bajwa" <kbajwa@tib.com> Subject: [USR-TC] Time-Out Settings To: "'Discussion relating to the 3Com/US Robotics Total Control modem systems.'" <usr-tc@mailman.xmission.com> Message-ID: <4B51F7FF1CDFD811A32A0020ED31AFEE1276A6@TESUQUE> Content-Type: text/plain; charset="ISO-8859-1" Hello List: On out 3COM, I have setup ,Inactivity Time [min][S19]' settings to '12' minutes (Under TCM > HiPer DSP Cards > Configure > Call Control Options). However, when I test this feature by dialing-in from my PC into 3COM, the connection remains open for an extended number of minutes. I do not know what the maximum time it remains open but as of this post the connection is up for 40+ minutes with no activity from my PC. Is ther anything wrong I am doing? How can I setup so the users disconnect when they reach the 'Inactivity Time"? Kirti