24 May
2005
24 May
'05
1:30 p.m.
I didn't delete the configuration as such, I just started out be changing what options were necessary. As the box is remote, I'm not sure if that would be a good idea right now. Since TCM talks to the NMC, this would probably be safe (as long as the unit isn't in service), right? I am presuming that it would not delete NMC configuration information, only HiPer ARC configuration. If so, I could safely do so. Thanks for your time and the advice. - Nick On Tue, 2005-05-24 at 14:25, Todd Bertolozzi wrote: > Not too sure...I'll look at this a little closer when I have some more free > time. > > 1 suggestion that everyone should probably do before configuring a new box > that may work. Did you delete the configuration before reconfiguring it to > make sure any old settings were wiped out? > > Delete configuration > > Todd > > -----Original Message----- > From: usr-tc-bounces+berto=core.com@mailman.xmission.com > [mailto:usr-tc-bounces+berto=core.com@mailman.xmission.com] On Behalf Of > Nick Bright > Sent: Tuesday, May 24, 2005 3:08 PM > To: usr-tc@mailman.xmission.com > Subject: [USR-TC] IP System Host Address not reporting correctly > > Greetings! > > I am having a slight problem with a TC1000 chassis I'm trying to put > back into service. This chassis was in service about a year ago, and we > had no problems with it. > > I've reconfigured all of the IP interfaces according to the > documentation, but in the RADIUS accounting packets the NAS-IP-Address > and NAS-Identifier fields are reporting an IP address which is no longer > on the system (the IP from when the unit was previously deployed). > > Upon checking the tech support documents at utstar.custhelp.com I found > this: > > ---- snip ---- > Question: > How can I set the "IP System Host Address" on a HARC card ? > Answer: > This parameter is defined by the operating system itself, and it is > related to the first IP address that is assigned to an interface on the > HARC card, there is no way it can be configured manually. In order for > you to change it, it is necessary to disable and remove all the other > interfaces but the one that you wish to be assigned as the "IP System > Host Address". Once all the interfaces but the one you want are removed, > the system will assign it automaticaly. The next step then is to add > back the IP addresses you removed to their original interfaces, ans save > all the changes. > ---- snip ---- > > This seems to make sense, except I have no other interfaces to remove. > Only one IP address is defined (on eth:1), eth:2 is administratively > down (and has no addresses assigned). The NMC has an IP, but I think > that this is unrelated (it's also completely different from the IP > showing up as the IP System host address). > > I'm not sure where to procede, as I am not an expert with these devices. > Anyone have any advice as to what to try to get the correct IP to be > reported? Everything works fine on the chassis, except the RADIUS > accounting data is reported incorrectly. > > Any comments, advice, or things to try are appreciated. > > Some system information that might help: > > HiperARC Hardware Revision: 21.0.0 > HiperARC Software Revision: 5.3.2 > NMC Hardware Revision: 3.0 > NMC Software Revision: 8.7.3 -- - Nick Bright Terraworld, Inc 888-332-1616 x315 http://home.terraworld.net