On Wed, 20 Sep 2000, Mark Thornton wrote:
After doing the dance with 3com over upgrading my systems to gain some additional level of stability I have come to the following conclusions. 3com wants $4640 a year for software updates only, or about $10000 for 8-5 service(?) with software updates. They also want another $4400 to purchase
Hmm, for how much gear is that for? Probably not alot. You have to understand the 3com business model..........its about making money on support. Its a very important part of their business that you pay them to fix the bugs they sold you. Sure, they have code that fixes your problem............but wait.......it has PPPoE in it, and thats a "feature" (probably with bugs), and so they can't just let you *have* it, you have to pay them. Now they could seperate the code trains, and release just "fixes" with no new features (3com doesn't know what a feature freeze is).........but then how they going to justify charging you ungodly amounts for support?
new v.90 keys to support my quad modems on the new hipernmc's. We talked a bit about replacing all of the quads but that would run $18,000. Pretty soon we are starting to talk about real money!
The problem I have with this is why the hell does the hipernmc require a v90 key for the quad modems? Is 3com going to milk that cow until the udder bleeds? Isn't the fact that we bought the upgrade enough?
We are getting real close to a break even for replacing the entire pile of trash with a new Cisco when I figure in the rebates (assuming Cisco still considers the 3com a competitive unit).
if someone could elaborate a little on the list about what cisco has been willing to do on 3com trade-in's I would be interested. What is the box to move to? as5400?
Mark Thornton San Marcos Internet, Inc. 512-393-5300
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----------------------------------------------- Brian Feeny, CCNA, CCDA signal@shreve.net Network Administrator ShreveNet Inc. (ASN 11881) - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.