Again, since I am small, and new to TC, I can't give any statistically relevant data regarding connect issues, but so far, the only significant issues I have with client modems are (in order) 1. HCF 2. Old Lucent Winmodems (pre 5.x code) Sportster & WinSportster work like champs. I go out of my way to ask Sportster customers what their connect rates are, and providing they are on the latest code, v90 is established almost 100% of the time and at rates of 45K or better. But this is only representative of those who I've come across in our database where we know exactly what modem they are using, and I've taken the time to call them. But they are geographically dispersed throughout our service area. This may not hold true over time as we expand, but for now, I cannot say that we have a connect rate issue that is troubling me in any way. Something deep down inside tells me it's more of a hardware revision problem, than DSP code revision problems. If you read many of the posts from users who are having these problems widepsread, most of them have been with USR/3COM for many years. I venture to guess that many of their cards have been in service for some time now, thus the older hardware revisions. I may be completely off here, but even if I'm not, there very well be no way for 3COM to financially or legally solve the problem, other than sitting back and waiting for all of the older cards to be phased out of service to be replaced with the new cards. By then, it may be too late. -Scot -----Original Message----- From: owner-usr-tc@lists.xmission.com [mailto:owner-usr-tc@lists.xmission.com]On Behalf Of Jason A. Nunnelley Sent: Sunday, October 17, 1999 10:26 PM To: usr-tc@lists.xmission.com Subject: RE: (usr-tc) ISPCon/3Com Open Meeting It would seem that admitting this (on 3COM's part) would be financially impossible. There would be an outcry for replacement cards, especially those who are under support and guaranteed contracts. You do have a good point. Mine have never had the hanging issues at all. However, I have seen the lost connection issues. I am personally concerned about that. I also do not upgrade my code until I see how it effects everyone else first. My rule is: I can keep them with OK services. I can't with experimenting with services that don't work at all. BTW, my actual connected users get OK service from the 3COM chasis. However, I do know about the support failures. Coming from LT, with ausome support, I am missing them already. Fortunite for me, LT owns my support contract through my retailer. Jason - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.