I *still* think there is a hunt group problem with that first PRI. If the BA switch does not know that there is a second trunk in the group, then of course, the HiperDSP will return NO CHANNELS, because the telco switch is trying to pass a 24th call to the first PRI. Telco switch is supposed to pass that 24th call to the next trunk in the hunt group which would be your 2nd PRI. Technically speaking, I don't know enough about PRI call control, so I don't know if the telco switch is keeping track of how many active channels there are on a PRI (via the D channel), and making it's own determination to bump the call the the next PRI in the hunt group, or it asks the HiperDSP (again, via the D channel) how many channels are available, and if it's 0, the telco switch moves to the next PRI in the hunt group..... Either way, I believe that the DSP is supposed to return that indicator when all channels are full. Telco switch should now hunt the call, which it does not appear to be doing. Have them try switching the hunt method -- if they are set to top-down (sequential), change to round-robin/random, or vice-versa. Maybe they have something funky in the hunt config. Just some ideas... -- Scot ----- Original Message ----- From: Scot bethke <kbethke@ezy.net> To: <usr-tc@lists.xmission.com> Sent: Thursday, January 13, 2000 2:25 PM Subject: Re: (usr-tc) HyperARC/DSP Problem
Well Bell Atlantic just called back, they set up a protocol Analyzer on the trunks and said my HyperDSPs are returning a "NO CHANNELS AVAILABLE" error when they dial in past the last channel on my first PRI.. Now again I have swapped the PRI's so I know that both cards work. Would there be something I'm missing here to tell these cards (or the Harc) that they need to pass stuff over to the second PRI?
-Scott
----- Original Message ----- From: "Kevin Benton" <s1kevin@tims.net> To: <usr-tc@lists.xmission.com> Sent: Thursday, January 13, 2000 11:01 AM Subject: Re: (usr-tc) HyperARC/DSP Problem
On Thu, 13 Jan 2000, Paul Farber wrote:
The easiest way I can think of to verify this to be true or not is to busy out the first PRI and then see if you can dial the number or not. If there's a question about a hung modem, reverse the PRI's on your chassis and then try it. It's been my experience that fast busy has usually been an issue on the telco side or that our DS1 span provisioning isn't right in the card. The other thing you will want to check (which wouldn't cause a fast busy but could cause standard busy) is to have them check the hunt group size on the PRI. Also, if you're talking with provisioning, have them do an ISDN trace and see which trunk is causing the fast busy not to mention how many trunks they're going into.
Kevin Benton Network Administrator SOTANet LLC, A Voyager.net Company
Just something to check.... never overlook the obvious because *sometimes* telco is right.
Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545
On Thu, 13 Jan 2000, Scot bethke wrote:
How would I tell if I had a hung modem? well wait now if I had a hung modem though wouldnt it be caught when I pluged the initial PRI into the next card.. When I do that it will take all calls to capacity and still not hunt over to the next set of PRI's
-Scott
----- Original Message ----- From: "Paul Farber" <farber@admin.f-tech.net> To: <usr-tc@lists.xmission.com> Cc: <usr-tc@xmission.com> Sent: Wednesday, January 12, 2000 11:52 PM Subject: Re: (usr-tc) HyperARC/DSP Problem
Are you sure that you don't have a hung modem that is stopping the hunt group (not answering the phone)?
Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545
On Wed, 12 Jan 2000, Scot bethke wrote:
I am having the absolute worst time trying to get my HyperDSP cards working in any capacity what-so-ever. Hoping someone from here has seen this or can tell me what to check.
First i'm running HyperARC HW Version 19.0.0, with Version 4.1.59 Software. HyperDSP's are HW V 0.49.0, and I have thus far tried both 1.2.5 and 2.0.51 software. Im using PRI's and they both show up as UP and OPERATIONAL.
(2) Problems... First of all I cant manage the cards (any of them) with TCM. Running 6.0.23, had the same problem on 5.X TCM as well. What happenes is I select the card, click on configure, click on card level and then click ok. I can get the Hyper DSP/ARC Information item, and all values come in and display fine. However I click on "Routing Method" and it comes up with this:
Error Type: No Data Available Parameter: Modem Routing Method Object ID: 1.3.6.1.4.1.429.1.26.1.1.1.2.14000
Same type of message comes up on every query except info. I can communicate with the NMC card just fine (its an older NMC, not a HyperNMC). So I had to go in and USE HARM to program the HyperARC (that works fine btw), and I programmed the DSP's with a terminal.
Second Issue (and this is the big one) I have two PRI's, 23B+D, Bell atlantic says everything is fine with both of them. But they refuse to hunt from the first hyperDSP to the second. I plug in the first PRI into either DSP card and it takes calls and works like a charm till it gets to channel 23, where we get a fast busy from then on. Im hoping there is a special "Oh you havemore than one hyperDSP" button that I need to push. anyone know what might cause this?
-Scott
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