Hello,
I'm having a problem with these
tc1000s creating a lot of lost carriers. Since these modems were installed they
have been giving about 14% lost carrier rate. Since we discovered the problem
we've been changing firmwares and trying to get this down but nothing seems to
be working. Currently the tc is loaded with software version 5.3.110. We put the
old pm4's in place and the lost carriers drop to 1-2% maximum, but with that
another problem arises, we've had users calling in and complaining their
connection speeds have been a lot slower. I'm thinking the pm4 negotiates a more
stable speed for the modems than the tc1000's do and thats what causes the lost
carriers in the tc1000 but i don't know. Is there any way to modify this or does
anyone have any other ideas on what might be causing this.
Thanks,
Scott