April 2001 - USR-TC - mailman.xmission.com

(usr-tc) ARC and Static Routes
by Blake Fithen 24 Apr '01

24 Apr '01

Hello list, Does anyone have problems with the configuration command add ip route x.x.x.x/nn gateway y.y.y.y sticking after the ARC reboots? I've issued the above command, and typed "save all" but if the card reboots I have to reenter the command every time. I've tried it with 4.1.59, 4.2.73, and 5.0.80. Am I missing something here? The same concept works fine on a Cisco. TIA, blake

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(usr-tc) commworks lists
by Charles Sprickman 24 Apr '01

24 Apr '01

Hi, Does anyone know what the deal is with the ras(a)support.csocsg.com list? I found archives, but they don't go back too far, and majordomo over there only knows of the following lists, which don't seem to include ras or anything related... >>>> lists Majordomo(a)support.csocsg.net serves the following lists: adelphia agns_voip att3comops cdma40beta cw5k edgeserver26 iwfbeta mciw_voip tcs43 telefonica_voip test uunet-escalation voipsupport vpp_beta Thanks, Charles | Charles Sprickman | Internet Channel | INCH System Administration Team | (212)243-5200 | spork(a)inch.com | access(a)inch.com - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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RE: (usr-tc) WTB USR Netserver 16
by Brian Becker 23 Apr '01

23 Apr '01

I've got one. no box. no manual. Brian Becker President, Poplar Bluff Internet, Inc. (www.semo.net) Home of TotallyFabricated.com Software: Total Scrutinizer (www.TotalScrutinizer.com) - Tech Support Just Got Easier! WebGabber (www.WebGabber.com) - html-based Chat Software -----Original Message----- From: owner-usr-tc(a)lists.xmission.com [mailto:owner-usr-tc@lists.xmission.com]On Behalf Of albert Sent: Monday, April 23, 2001 12:12 PM To: usr-tc(a)lists.xmission.com Subject: (usr-tc) WTB USR Netserver 16 looking to buy for inventory USR Netserver 16's, albert. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) WTB USR Netserver 16
by albert 23 Apr '01

23 Apr '01

looking to buy for inventory USR Netserver 16's, albert. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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Re[2]: [Fwd: (usr-tc) OK we now have a voice, We need some info WASRE: v.92 updates and support issues]]
by Craig 23 Apr '01

23 Apr '01

Ok, Here's my count! 2 tc with 15x quads running analog 120 ports total 2 tc with 12x quads waiting E1 software to be install at telephone station 96 ports total so I have a total of 216 ports 120 active and 96 waiting to go online Craig -- Thanks, Craig mailto:Craig@tavrida.net - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Radiusd entry for TC...
by Craig Holland 23 Apr '01

23 Apr '01

I havn't messed with my TotalControl chassis for a while. We've just switched to radiusd (instead of 3com's software) for authentication. Can someone shoot me a radiusd user config that works well! Here is what I have so far: username Auth-Type = System Framed-Protocol = PPP, USR-Compression-Algorithm = Microsoft thanks, craig - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) TCView updated.
by Stephen Amadei 23 Apr '01

23 Apr '01

Hey guys. Just wanted to drop a quick line to let you know TCView has been updated to hopefully support the Quad DSP, er, Multispan DSP and the newer HiperARC. I don't have either animal yet, so I can't test directly. Let me know if it works for you. http://www.dandy.net/~amadei/tcview-0.93r Also, I'm will to support any card 3Com makes available to the TC... I just need a picture of the front of the card (preferable not from the TCM) and a Debug run of the current TCView. Development of TCView has not stopped (only slowed due to lack of time), and I am still accepting any patches, improvements or suggestions. ----Steve Stephen Amadei Dandy.net CTO Atlantic City, NJ - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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[Fwd: (usr-tc) OK we now have a voice, We need some info WAS RE: v.92 updates and support issues]]
by mark ross 20 Apr '01

20 Apr '01

Hi everyone, Thanks to all that has responded (only about 6 so far). This represents 2,204 quad modem ports. I will be sending this in on Thursday night so 3com will have it avail on friday morning for a meeting. So please send in your port counts before then. Even if you don't want/need the upgrade we need to show 3com how many quad modems are in the field. Unless you ask me not to, I will be sending 3com your port count and your email address for a contact point. thanks Mark Ross California City Internet Inc. -------- Original Message -------- Subject: (usr-tc) OK we now have a voice, We need some info WAS RE: v.92 updates Ok, We now have a voice, we need to get together and show 3com that there "really is a market for software on quad modem cards". My contact needs to know how many of us want/need the v.92 code on quad modems cards. If you wish I can gather this info and present it to 3com. I need to know how many ports of quad modem cards you have ? I need to know by Friday. I certify that any info I receive from you will only be used for the purpose of showing 3com that we need support in v.92 code. Below you will find the email that I receive from 3com. Mark Ross California City Internet Inc. Mark, I am working internally to try and resolve the V.92 and Quad card issue that we discussed yesterday. So far I do not have any final answer to offer you. Preliminary, from a hardware/software technical perspective it does not look as though the quads have the capability to support the V.92 software. I am trying to find a solution that may require an upgrade to the newer card sets. I do not yet have the details on the logistics and or costs however It might help my efforts if you could tell me how many chassis and or ports your user community has in place. I know about your specific configuration at CCIS however the more ports that need this type of solution, the more likely that we can offer a packaged solution to you and your respective user group. Please let me know via email and I will continue my efforts. mark ross wrote: > > Hi all, > Guess what ??? > > I got a call from 3com this morning ! Mr. Alex Lopez. > It sounds like he is truly concerned about our problem with the v92 code > on quad modems. He said "I will run it by the product managers and let > you know". He also mentioned that a upgrade might be possible if they > were unable to support the quads. The amazing thing is that I did not > include my phone number in my email ( They took the time and effort to > look it up ). I should know something within a day or two and will let > you know what happens > > -------- Original Message -------- > Subject: Re: (usr-tc) contacting 3com re: v.92 updates and support > issues > Date: Tue, 10 Apr 2001 15:47:25 -0700 > From: mark ross <mark(a)ccis.com> > Reply-To: usr-tc(a)lists.xmission.com > Organization: ccis > To: usr-tc(a)lists.xmission.com > References: <20010410153305.A5022(a)iglou.com> > > Hi all, > I just sent mine in.... > > Sirs, > I am writing to let you know that we have been supporters of the > USR/3com TC 1000 RAS servers for many years and we have quite a few of > your products in our pop's. > > We are not a large ISP (our dialup subscriber base is about 2,000) so we > don't really have any need to upgrade to the newest high density RAS > servers. The quad modem cards have performed very well in the past and > our customers have been very happy with them. > > Our concern is that we are not seeing any support for v.92 updates for > the quad modem cards (We would be happy to pay for this support). Please > reconsider your decision to support the newer protocols on the quad > modem card.. > > Thank You > > Mark Ross > California City Internet Inc. > > Jeff Mcadams wrote: > > > > Hey folks... > > > Let me issue another plea... > > > > If you haven't contacted these folks concerning your issues, please do. > > If you've already decided to leave 3Com, let them know why. If you're > > thinking about leaving, let them know why. If you're not happy, let > > them know why. > > - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) ISDN calls can't connect to Hiper DSP
by Sergio Gonzalez 19 Apr '01

19 Apr '01

*This message was transferred with a trial version of CommuniGate(tm) Pro* Hi. I've here a chassis with 1 Hiper NMC, 1 Hiper ARC and 1 Hiper DSP with a PRI (30 lines). The problem is that the ISDN calls can't connect to the DSP. I go't no problems with the analog calls. The telco sent me a report that shows information about two calls, one of them successful, and the other one that fails. When I typed in the Hiper ARC CLI "monitor ppp" the ISDN either appears there (that makes me think the calls are dropped before any intervention of the Hiper ARC). I'm not a guru of telephone stuff (and I'm so far from being it), that's the reason because here I sent some infor from the telco's report about the successful and failful calls: Failed Call: InfoXfr-Capability Â³ Unrestricted digital information Sergio Alejandro Gonzalez Director Operativo SkyNet de Colombia. Bogota, Colombia, South America. 57 (+1) 6 422 020 57 (+3) 7 285 094 - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Total Control 1000 help with dialout and HiperArc # 2
by Rick Digatono 19 Apr '01

19 Apr '01

Hello (4-19-01) I'm still having a problem with the Total Control 1000 and using it as a dialout modem server. I'm working with 3com support and they told me that the DSP Multi Span Nac Software Ver 3.0.14 has known issues and I should flash it. They first recommended 3.0.105 and then 3.0.108. The DSP Multi Span Nac Hardware is ver 0.2.0 and 0.3.0. After the flash every time I try and place a call the modem card reboots, so now I can't place any calls. I did the flash using TCM manager and also re-flashed using the AUX Port with HyperTerminal. Before the software upgrade, I was getting these errors with Software ver 3.0.14 (651) - Your modem (or other connecting device) has reported an error. (692) - Hardware failure in port or attached device. Any help or suggestions please contact me. Rick Digatono Wide Area Network Administrator rickd(a)ngn.com 952-943-4260 ____________________________________________________________________________ __ First message from: 4-12-01 I am having a problem with the Total Control 1000 and using it as a dialout modem server and could use some help or suggestions. I am using the Total Control 1000 with the 96port modem cards. Right now I have 4 T1's plugged into it for testing, but will soon switch to the DS3 ingress card. I have setup modem pools in a round-robin configuration and a network service for dialout. I am then using Dialout/IP by Tactical Software to connect to the 3Com Total Control and dialout. The issue I have is that roughly 20% of the time I get a modem error from the software, saying that a modem is unavailable and/or communication error with the modem. I have tried everything I can on the PC side, such as different modem INF files, compression settings, checking the DialOut/IP software, etc.. Everything seems fine on that side. 3Com is telling me that everything is configured correctly on the Total Control. Yet just today I witnessed the HiperArc reboot on its own. The firmware and system software versions are: Router Card hardware ver 20.0.0 Software Ver 5.1.99 DSP Multi Span Nac Hardware ver 0.2.0 Software Ver 3.0.14 Does anyone have any suggestions what else to try or do? As a side note, I have a number of the quad racks setup for this with no problem. Although its not using the HiperArc instead its using the physical serial connections. Its just on the newer Total Control 1000 that I have problems... Tom Schmidt Network Operations Manager toms(a)ngn.com - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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