February 2000 - USR-TC - mailman.xmission.com

(usr-tc) HyperARC/DSP Problem
by Scot bethke 17 Feb '00

17 Feb '00

I am having the absolute worst time trying to get my HyperDSP cards working in any capacity what-so-ever. Hoping someone from here has seen this or can tell me what to check. First i'm running HyperARC HW Version 19.0.0, with Version 4.1.59 Software. HyperDSP's are HW V 0.49.0, and I have thus far tried both 1.2.5 and 2.0.51 software. Im using PRI's and they both show up as UP and OPERATIONAL. (2) Problems... First of all I cant manage the cards (any of them) with TCM. Running 6.0.23, had the same problem on 5.X TCM as well. What happenes is I select the card, click on configure, click on card level and then click ok. I can get the Hyper DSP/ARC Information item, and all values come in and display fine. However I click on "Routing Method" and it comes up with this: Error Type: No Data Available Parameter: Modem Routing Method Object ID: 1.3.6.1.4.1.429.1.26.1.1.1.2.14000 Same type of message comes up on every query except info. I can communicate with the NMC card just fine (its an older NMC, not a HyperNMC). So I had to go in and USE HARM to program the HyperARC (that works fine btw), and I programmed the DSP's with a terminal. Second Issue (and this is the big one) I have two PRI's, 23B+D, Bell atlantic says everything is fine with both of them. But they refuse to hunt from the first hyperDSP to the second. I plug in the first PRI into either DSP card and it takes calls and works like a charm till it gets to channel 23, where we get a fast busy from then on. Im hoping there is a special "Oh you havemore than one hyperDSP" button that I need to push. anyone know what might cause this? -Scott

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(usr-tc) Pairs of Modems Hanging on DSPs
by Mark Lemmert 17 Feb '00

17 Feb '00

Can anybody recall if the problem with pairs of modems hanging on DSPs started as of a specific code release? Also, is this a problem that is hardware revision sensitive? The reason I ask is I have several smaller POPs that have 4 cards or so each and one of locations has the problem all the time and the others don't. I'm getting ready to put 2.0.51 on the location that sees the problem frequently but I'd like to have as much background on the problem as possible. Thanks to anyone who has input! -MGL Mark Lemmert CTO AthEnet Data Exchange 920-954-9799 mark.lemmert(a)athenet.net - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Prices on single DSP cards
by John Mies 17 Feb '00

17 Feb '00

Has anyone found a good source for single DSP cards? Cheap of course... John Mies Illinet.com http://www.illinet.com - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) mrtg tc help needed
by Jolliffe, Anu 17 Feb '00

17 Feb '00

I already have mrtg working on our routers, but I am in desperate need of help getting mrtg to graph our total control modem usage I would like to setup mrtg to create pages similar to the ones found at http://statistics.1st.net/3com/ <http://statistics.1st.net/3com/> . I currently have three chassis, one running hiper dsp's and an arc, with the other two are running quad's and nsc's. So far I have searched the archives at http://usr-tc.1st.net/ <http://usr-tc.1st.net/> and been to the following sites in order to figure this out. http://www.dcr.net/~mandrews/usrtoys/index.shtml <http://www.dcr.net/~mandrews/usrtoys/index.shtml> and http://www.netdoor.com/arcwho/ <http://www.netdoor.com/arcwho/> <http://www.dcr.net/~mandrews/usrtoys/mystuff.shtml> I have also accumulated, hiperarc.pl, hiperarc_count.pl and hiperdsp.pl, but I am still at a complete loss and basically need step by step instructions. Any help appreciated, thanks. Anu Jolliffe Network Administrator Imagen Communications Inc. (250) 538-0406 FAX (250) 537-5820

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(usr-tc) Correction
by Phil Le Clercq 17 Feb '00

17 Feb '00

Ooops! You run 24 channels not 26 "over there" :-) doh! Phil - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Emrald and Arcs
by LUIS MIRABAL 17 Feb '00

17 Feb '00

Hi I have some problems with Hiper Arcs (4.1.59) and Emerald Radius NT. It seems that the Arc sent the radius packets but the Radius seems to ignore them and it doesn't respond so the Arc times out. Arcs works fine with others Radius. Someone have had problems like this ? Luis ____________________________________________________________________ Get free email and a permanent address at http://www.netaddress.com/?N=1 - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) WTB: some NMC's and modem cards
by kyle＠admin.intac.com 17 Feb '00

17 Feb '00

Hi, Just looking for some cheap NMC's and modem cards for personal use at home with a TC. If you have any available, please let me know. Thanks. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Strange Speed Problems
by Mark Lemmert 17 Feb '00

17 Feb '00

I have encountered two problems recently regarding connect speeds that have just plain baffled me. In one location I moved to a new building and switched telcos (Ameritech -> TDS Metrocom) at the same time. Ever since then I have received a huge number of complaints from people saying their connect speeds dropped. An example drop would be from 52000 to 38666. A few people have said they connect faster but they are by far the minority. I have another POP where I moved it from one location to another. It is the same telco but different COs. The equipment is same equipment that with in the original location. I have the same problem here, people report that there connect speeds have gone down. I am at a compete loss at how to approach this problem. My first suspicion is that it is a telco problem since that is the thing that really changed. If that is the problem I don't know how to even go about approaching them with it with enough evidence to get them to actually take the issue seriously (you know telcos). Any advice anybody can offer on how to troubleshoot a situation like this would be greatly appreciated! I am running 2.0.81 in both locations. I'm running ARC 4.2.32 -1 -MGL Mark Lemmert CTO AthEnet Data Exchange 920-954-9799 mark.lemmert(a)athenet.net - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Disconnecting Connections
by Interests 17 Feb '00

17 Feb '00

I am trying to find the command to disconnect a particular connection on a TC. Anyone know off the top of your heads? Jason A. Nunnelley President of Linkfast Inc. "I always respond to E-mail" PO BOX 202 Cullman AL 35056 256-739-2008 Voice 770-234-5702 Fax Billing and Office Hours: 9am - 9pm Monday through Friday Tech Support Hours: 9am - 9pm Monday through Friday 9am - 5pm Saturday Support Online: http://linkfast.net/support.html - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) SNMP went away...
by Charles Sprickman 17 Feb '00

17 Feb '00

Ever since I upgraded my HiPer ARC, snmp didn't work, so I started poking around... The last release I had seemed to have it on by default, whereas this one (4.2.32-1) seems to not; although it did allow me to script my additions of communities and whatnot without any complaints. So I did a "add netWORK seRVICE snmp serVER_TYPE snmpd enABLED yes". But was still unable to get any data. Looked at it, and it showed this status: HiPer-1>> list network SERVICES CONFIGURED NETWORK SERVICES Server Admin Name Type Socket Close Status snmp SNMPD 161 FALSE DISABLED tftpd TFTPD 69 FALSE ENABLED telnetd TELNETD FALSE ENABLED Issued "enabLE netWORK serVICE snmp", and it still says "disabled". What am I missing here? The manual makes no mention of doing anything beyond adding the service and even states it should be enabled by default when added... Any clues? Thanks, Charles -- =-----------------= = | Charles Sprickman Internet Channel | | INCH System Administration Team (212)243-5200 | | spork(a)inch.com access(a)inch.com | = =----------------= - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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