From: Michael LeeMichael.Lee@csscorp.comSent: Monday, June 10, 2013 10:38 AM To:'info@italianinutah.com' Subject: CSS Italian speaking Help Desk Thank you for working with us! Hopefully we can create a good opportunity for someone looking for something like this. Please feel free to call me with any questions you or anyone else may have. Please find the job description below. Thanks again, Michael Lee 801-403-1880 CSS Corp, a global technology solutions corporation is currently seeking an experienced Bilingual (Italian/English) Help Desk Engineer to support our shared services team in our Draper, Utah delivery center. Job Description Perform general tier 1 & tier 2 Help Desk dutiesMaintain and monitor trouble ticketsTriage trouble tickets as necessary according. Basic Qualifications: 6 months of experience as a Help Desk TechSolid understanding of computer hardware/softwareFamiliarity with Exchange Administration tools • Active Directory AdministrationStrong understanding of Operating Systems: Mac OS, Windows XP/Vista/7Microsoft Office Suite 2007/10/11 (Mac & PC)Basic understanding of TCP/IP and networking technologiesModerate knowledge of both Linux/Unix a plus (including command-line code experience) Compensation: $15/hr - $16/hr DOEMedical/Dental/Vision2 Weeks of PTO per year9 Paid Holidays401kContinued education opportunities http://www.csscorp.com/common/email-disclaimer.php